Job Description

Medical Assistant Supervisor (CLIN OPS SHS SUPV 1)

Job Summary

Under the direction and supervision of the Student Health and Counseling Services (SHCS) Medical Director, this position functions in a supervisory position overseeing the medical assistants (MA). This supervisor will provide oversight of compliance to department standards, policies, procedures, objectives quality improvement program, safety and environmental and infection control standards. They will be responsible for evaluation of MA performance and develop MA schedules in collaboration with the Medical Director and Medical Staff Supervisor. The MA supervisor will work collaboratively with the Medical Director and Medical Staff Supervisor to ensure delivery of quality patient care. They will be responsible for directing patient care flow. They will actively engage in problem solving and conflict resolution to maintain team cohesiveness and positive patient relations and customer satisfaction. In addition they will participate in quality improvement projects as needed in SHC

Apply By Date
March 31, 2025 at 11:59pm

Qualifications

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• Certified Medical Assistant in California or able to obtain certification within six months of hire.
  
• Current CPR certification.
  
• Bachelor's degree in related fields such as Health Sciences, Healthcare Administration, Public Health and or equivalent experience/training.
  
• Experience in Primary Care, Acute Care or Emergency Department setting.
  
• Experience in a supervisory capacity. Experience working with and supervising diverse staff using interpersonal skills, including tact, diplomacy and flexibility.
  
• Experience working in a union environment.
  
• Experience with electronic practice management system and electronic medical records.
  
• Critical thinking and problem-solving skills to work independently and make clinical decisions within the scope of MA practice.
  Preferred Qualifications

• BLS certification.
  
• Experience working with adolescent, young adult or college health population.
  Key Responsibilities

• 50% - Direct Patient Care and Clinical Workflow Oversight
  
• 35% - Supervision of Medical Assistant Staff
  
• 15% - Quality Responsibilities
  Department Overview
  Student Health and Counseling Services (SHCS) provides primary care, mental health, acute care, laboratory, pharmacy, health education and counseling services to registered UC Davis students. SHCS serves approximately 300 patients per day during the school year. SHCS has approximately 200 staff including managers, senior professionals, professional and support staff, student employees, interns and post doc residents.
  POSITION INFORMATION

• Salary or Pay Range: $56,000/yr. -$99,400/yr.
  
• Salary Frequency: Monthly
  
• Salary Grade: Grade 19
  
• UC Job Title: CLIN OPS SHS SUPV 1
  
• UC Job Code: 009359
  
• Number of Positions: 1
  
• Appointment Type: Staff: Career
  
• Percentage of Time: 100%
  
• Shift (Work Schedule): Monday - Friday, 8am - 5pm
  
• Location: Davis, CA
  
• Union Representation: 99 - Non-Represented (PPSM)
  
• Benefits Eligible: Yes
  
• This position is 100% on-site
  Benefits
  Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.
  If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC:

• High quality and low-cost medical plans to choose from to fit your family's needs
  
• UC pays for Dental and Vision insurance premiums for you and your family
  
• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
  
• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
  
• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
  
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
  
• Access to free professional development courses and learning opportunities for personal and professional growth
  
• WorkLife and Wellness programs and resources
  
• On-site Employee Assistance Program including access to free mental health services
  
• Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
  
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
  
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here
  
• UC Davis cares about building a community, which is why we provide resources to enhance diversity, equity and inclusion as well as Employee Resource Groups (ERGs) to support our staff
  Physical Demands

• Standing - Occasional Up to 3 Hours
  
• Walking - Occasional Up to 3 Hours
  
• Sitting - Frequent 3 to 6 Hours
  
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
  
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
  
• Bending/Stooping - Occasional Up to 3 Hours
  
• Squatting/Kneeling - Occasional Up to 3 Hours
  
• Twisting - Occasional Up to 3 Hours
  
• Reaching overhead - Occasional Up to 3 Hours
  
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours
  Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
  
• Complex problem solving/reasoning - Occasional Up to 3 Hours
  
• Ability to organize & prioritize - Frequent 3 to 6 Hours
  
• Communication skills - Frequent 3 to 6 Hours
  
• Numerical skills - Occasional Up to 3 Hours
  
• Constant Interaction - Frequent 3 to 6 Hours
  
• Customer/Patient Contact - Frequent 3 to 6 Hours
  
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours
  Work Environment

• UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.
  
• Position subject to credentialing process at student Health and counseling services.
  
• This Position is subject to Pre-Placement screening provided by Occupational Health services. Pre-Placement screening will consist infection control testing that includes blood tests for TB screening and other infectious diseases and may include a physical exam, provided by Occupational Health Services, given at no charge to the applicant. This is done to meet federal, state and university requirements
  
• Position may, at times, require Employee to work with or be in areas where hazardous materials and/or infection diseases are present.
  
• Position may require overtime, when needed.
  Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
  
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements
  Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
  Diversity, Equity, Inclusion and Belonging
  At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here. As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California, Davis is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
  For the University of California's Affirmative Action Policy, please visit:
  For the University of California's Anti-Discrimination Policy, please visit:
  Because we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don't meet all the requirements? We still encourage you to apply! #YouBelongHere
  To learn more about our background check program, please visit:
  To apply, visit
  The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
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About University of California Davis

UC Davis is the home of the Aggies — go-getters, change makers and problem solvers who make their mark at one of the top public universities in the United States. Since we first opened in 1908, we’ve been known for standout academics, sustainability and Aggie Pride as well as valuing the Northern California lifestyle. These themes are woven into our 100-plus-year history and our reputation for solving problems related to food, health, the environment and society.Our 5,300-acre campus is in the city of Davis, a vibrant college town of about 68,000 located in Yolo County. The state capital is 20 minutes away, and world-class destinations such as the San Francisco Bay Area, Lake Tahoe and the Napa Valley are within a two-hour drive.

Connections working at University of California Davis

Job Tags

Holiday work, Contract work, Temporary work, Local area, Immediate start, Outdoor, Shift work, Monday to Friday,

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