UX Writer Job at Re Focus LLC, Boston, MA

TWxBNi9Cd3J3aWNNTHV1eHZKWU1yMENuTWc9PQ==
  • Re Focus LLC
  • Boston, MA

Job Description

Job Description

Team: Supporting the plan sponsor station within net benefits-the clients that hire us to manage their benefits, this is the portal that is used. Build a relationship with their design partner that carves out the relationship with their experience-communicate to build toward collaboration. 2 things to succeed on his team-curiosity and kindness(not be afraid to ask questions) The role: its an independent role on a closely knit team.

Nice to have: Figma Familiar with AI platforms-not required Want candidates that work in the UX space, creating websites and/or mobile apps. Writers from the advertising/creative side who have digital experience would also be qualified for what we need. Additionally, learning experience design/instructional design skills are pretty transferable.

UX Writer/ Content Strategist
As part of the User Experience Content team, you'll help shape the language for some of the most visited digital experiences in financial services-including Fidelity.com, NetBenefits.com, and our flagship mobile app. Our team connects users with the right Fidelity products and services by crafting clear, engaging, and purposeful content.

Hybrid role requiring you to be local to Boston, MA, Smithfield, RI or Jersey City to work at every other week.

The candidate we're looking for has a few years of writing experience and is looking to deepen their skills in UX writing while developing content strategy skills, all within a supportive, collaborative environment.

Day to day, you'll collaborate closely with UX designers, UX researchers, product managers, marketing teams, and compliance teams to create cohesive user-centered experiences. The content you'll create helps guide customers through complex financial topics and complete tasks, all while feeling confident in their decisions. You'll contribute to projects from concept through execution, helping ensure our content is user-centered, consistent, and aligned with business goals.

Write and edit UX copy for web and mobile experiences, including navigation, user flows, and transactional content.

Translate complex financial concepts into clear, conversational language.

Contribute to content strategy efforts, including voice and tone, personalization, content mapping, information architecture, and sitemap development

Use data, research, and customer feedback to iterate and improve content over time.

Ensure content meets accessibility, legal, and brand standards.

  1. 5 7+ years of professional writing experience in UX writing, copywriting, or technical writing. Experience in financial services is a plus, but a strong portfolio that demonstrates your skills is essential.
  2. A versatile writer who can tailor messaging for diverse audiences-whether it's individual investors, small business owners, or enterprise clients.
  3. A clear communicator who can break down complex topics into conversational, approachable language.
  4. A strategic thinker who can zoom out to see the big picture, then translate it into cohesive, connected content blocks.
  5. A curious collaborator who asks the right questions and works effectively with business partners, legal teams, and cross-functional stakeholders.
  6. Experience creating personalized content across mobile and web platforms.
  7. A team player with a track record of successful collaboration with Design, Marketing, and Product teams

Job Tags

Local area,

Similar Jobs

Advocates Legal Recruiting

Mid Level Tech Corporate Associate Job at Advocates Legal Recruiting

 ... Early and late-stage venture financings Mergers and acquisitions Private and public offerings Day-to-day corporate and strategic matters for high-growth companies Associates are expected to manage meaningful portions of transactions independently... 

Gordon Food Service

2nd Shift Package Handler Job at Gordon Food Service

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table...

Doyle Shamrock Industries

Warehouse Manager Job at Doyle Shamrock Industries

 ...Now Hiring: Warehouse Manager We are seeking a Warehouse Manager to oversee daily operations, manage a small team, and ensure smooth...  ...: Oversee daily warehouse operations including shipping, receiving, and inventory control. Manage and lead a small... 

Re Focus LLC

UX Writer Job at Re Focus LLC

 ...knit team. Nice to have: Figma Familiar with AI platforms-not required Want candidates that work in the UX space, creating websites and/or mobile apps. Writers from the advertising/creative side who have digital experience would also be qualified for what we need.... 

Dr. Howard Fuller Collegiate Academy

High School Social Studies Teacher Job at Dr. Howard Fuller Collegiate Academy

 ...relationships with students and families, and have a passion for social studies and education. Dr. Howard Fuller Collegiate Academys (HFCA...  ...as scholars capable of a lifetime of success. We seek teachers who are content experts and want the freedom to design lessons...