Onsite, Hybrid, or Remote
We’re Operationsinc, one of the largest Human Resources Consulting firms in the U.S., headquartered in Norwalk, CT. We provide a wide range of HR consulting solutions to our base of clients nationwide and are considered subject matter experts in all areas of Human Resource Management. OperationsInc has been recognized as a Top Workplace every year since 2013.
We are seeking a Payroll & HRIS Technology Manager to join our team. The resource we are seeking will manage the payroll client relationships, serve as an escalation for the payroll team and provide payroll consulting services to businesses of all sizes.
OperationsInc offers a full range of payroll services including but not limited to Federal and State Tax Registrations, Multi-Jurisdictional Payrolls, Payroll Administration, Payroll Implementations, Payroll Vendor Transitions, Tax Amendments, Tax Compliance, Technology Integration, Time and Attendance Implementations and Management, W-2 Reconciliations, and Workflow and Process Design.
Identify the client’s business needs, actively providing best practices, and process improvements, and ensuring compliance with Federal, State, and Local jurisdictions.
Review, respond, and resolve client issues related to work product, project plan, and other inquiries.
Provide exceptional customer service to deliver a dynamic client experience.
Conduct internal client quality checks and identify areas of concern and improvement.
Successfully manage multiple projects and/or clients simultaneously in a highly organized manner.
Work in a virtual team environment or autonomously completing tasks accurately and efficiently and working with other consultants on larger projects.
Create custom reports as needed for clients.
Facilitate or oversee the implementation of new products.
Creation and documentation of key processes that are essential to the success of the project/client.
Provide strategic insight for payroll-related initiatives and projects.
Identify if the clients’ payroll processes and procedures are in compliance with federal, state, and local guidelines.
Streamline processes and optimize system functionality.
Previous experience in project management of implementations and other payroll/HRIS projects
Ability to develop and execute a project plan.
Preferred experience with any major payroll/HRIS platform (e.g. ADP, Ceridian, Paychex, Paycom, Paycor, Paylocity, Rippling, UKG, or Workday).
Proficiency in Excel, including creating formulas, Pivot Tables, and the use of VLOOKUP.
Attention to detail, problem-solving ability, and the ability to operate in a highly confidential setting.
Experience with payroll taxes and quarterly/annual reconciliations with the ability to troubleshoot issues resulting in root cause identification.
Proven ability to effectively manage working relationships with all levels of contacts within a can organization and vendors.
Base salary $43.20-$55.29 an hour.
Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including skills and experience.
At OperationsInc, we are committed to providing a comprehensive benefits program that helps our employees stay healthy and feel secure. You can maintain a positive work-life balance with PTO, flexible work schedules, and hybrid or remote work available. Our benefits plans include Medical, Dental, Vision, Life and Disability, Wellness, 401(k) with company match, and additional voluntary plans. We also offer charitable giving and volunteering programs, as well as virtual and in-person company-sponsored events throughout the year.
Learn more about us and our company culture at:
https://operationsinc.com/about-us/why-work-at-operationsinc/
Diversity is a core value of OperationsInc. We believe the power of diversity enriches all of us by exposing us to a range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions.
We are an equal opportunity employer. M/F/H/V
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