Job Description

Claims Auto AdjusterWhen you join the Auto Club as a Claims Adjuster, you bring your expertise to a best-in-class organization that is focused on delivering quality service to our members. No prior claims experience required. This is an onsite position.What's in it for me? A career with growth potential. Our comprehensive and employee centric training facility provides training programs to help employees acquire various skills necessary to do their jobs and to support career development.The satisfaction of knowing you provide a meaningful service to our insured who rely on you for assistance. Job DutiesCommunicate and interact with a variety of individuals including insureds and claimants. Verify and explain benefits, coverages, fault, and claims process either verbally or in writing which complies with regulatory and statutory requirements.Conduct investigations to determine liability and damages and differentiate between allegations and facts. Identify and obtain statements from insureds, claimants, and witnesses.Evaluate and negotiate within settlement authority with insureds and claimants to resolve first and third-party claims in multiple markets. Demonstrate proficiency with estimate review, material damage, liability, analysis of claims, claims technology, and tool usage.Coordinate with internal and external departments as required.Respond quickly to customer needs and inquiries.QualificationsBachelors Degree or Equivalent combination of education and experience PreferredNo prior claims experience.Knowledge of Microsoft Office suite and general computer software.Organization planning skills.Oral and written communication skills and Interpersonal skills.May be required to obtain an Adjuster license as applicable in accordance with state law. within 60 DaysThe starting pay range for this position is $25.48 - $28.03 per hour. Additionally, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.Remarkable benefits:* Health coverage for medical, dental, vision* 401(K) saving plan with company match AND Pension* Tuition assistance* PTO for community volunteer programs* Wellness program* Employee discounts (membership, insurance, travel, entertainment, services and more!)Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team."Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."AAA is an Equal Opportunity EmployerThe Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).

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