Job Description

Primary Responsibilities, and Minimum and Preferred Qualifications:

What skills are needed to be successful in this role?

• Proficient computer skills especially Microsoft Office applications.

• Solid understanding of Salesforce Customer Relationship Management (CRM) tool and Google GA4.

• Ability to read, understand, and write basic HTML code; and

• Exceptional organizational, communication, time management and planning skills are necessary to successfully handle multiple projects simultaneously and meet deadlines in a fast-paced environment.

Are there any specialized skills that must be present for the position to be successful?

• Ability to read, understand, and write basic HTML code.

Are there any skills or tasks that the resource needs at start of engagement?

• Solid understanding of Salesforce Customer Relationship Management (CRM) tool and Google GA4.

Certifications and qualifications, including education/degree

• Minimum of associate's degree; and

• Preference to Salesforce certifications

IT systems that will be used

• Salesforce, Marketing Cloud, Lythos, SharePoint, Office 365 (Word, Excel, PowerPoint, OneNote), Adobe Acrobat (PDF), Google GA4 Analytics

Tasks

• Route and track deliverables for review/approval between multiple reviewers (internal and external to Client).

• Proactively remind reviewers of due dates, provide status updates to manager and program teams.

• Coordinate and communicate with external marketing agency and communications firms.

• Work with Client's Events, Marketing, and Social Media teams and collaborate on promotion and preparation for upcoming events to ensure tasks are executed in a timely manner.

• Build Salesforce emails in Marketing Cloud, circulate emails for review/approval.

• Modify HTML as needed; work with program teams to identify and/or build email campaign lists, report analytics on email performance; and

• Other duties as assigned that contribute to the key goals and outcomes of the Corporate Marketing team.

Technical & Professional Skills & Knowledge: Has demonstrated a basic understanding of fundamental analytical principles. Knowledgeable in at least one technical or programmatic area in which the Authority is currently involved. Has awareness of relevant energy related aspects of research, environmental science, and economics. Basic skills include an ability to interpret and analyze. Ability to produce quality communications and demonstrate an aptitude to learn.

Creativity in Project & Program Development: Implements task and project ideas suggested by others. Assists other project managers to develop and manage projects or manages own projects under close supervision.

Organization Skills & Productivity: Is productive on assignments but dependent on others for direction. Has capability to manage technical and cost control aspects of multiple on-going projects with close supervision. Approaches tasks logically and makes effective use of time and resources in performing work. Ability to assist in project's inception and through to completion, showing an ability to figure out next steps.

Leadership / Interpersonal Relations / Judgement: Has good interpersonal relations with staff. Has friendly, helpful, and positive attitude. Able to take direction criticism from superior and other senior staff.

Communication Skills & External Relations: Has demonstrated ability to produce written products which are logical, technically, and grammatically correct, but may require editing due to lack of familiarity with energy Deployment issues/needs/problems and Authority programmatic needs. Verbal skills show organization, good use of English and technical competence, but may reflect lack of experience or confidence. Demonstrates ability to establish contacts outside the Authority with suggestions from other staff.

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