Volunteer Secret Shopper Job at Chick-fil-A, Edinburg, TX

TkZZeC94NG95eUVBS08rNnZaRU1yMFdsTVE9PQ==
  • Chick-fil-A
  • Edinburg, TX

Job Description

Overview:

As a Secret Shopper, you will play a crucial role in evaluating the customer service and operational standards at Chick-fil-A. Your observations and feedback will help ensure the company maintains its commitment to providing excellent service and genuine hospitality.

Key Responsibilities:

  • Conduct undercover visits to designated Chick-fil-A location.
  • Evaluate employee performance based on specific criteria, including customer service, friendliness, executing core four, and providing a remarkable experience.
  • Document observations in detail using the provided templates.
  • Adhere to a schedule and maintain confidentiality during evaluations.
  • Provide constructive feedback to help improve service and operational efficiency.
  • Communicate with the Training Director about guest experiences and team member evaluations.

Qualifications:

  • Must be 18 years or older.
  • Must have a valid driver's license
  • Must have reliable transportation
  • Must have Chick-fil-A Application.
  • Strong attention to detail and the ability to remain discreet.
  • Excellent communication skills, both written and verbal.
  • Ability to follow procedures and meet deadlines.

What We Offer:

  • Flexible scheduling based on your availability.
  • Opportunity to contribute to improving customer experience at Chick-fil-A.
  • FREE meals up to 2 times a week

---

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Job Tags

Part time, Flexible hours,

Similar Jobs

NoGigiddy

Entry-Level Remote Sales Development Representative (20 - 27 per hour) Job at NoGigiddy

 ...NoGigiddy is seeking a motivated and energetic Entry-Level Remote Sales Development Representative (SDR) to join our remote team. In this role...  ...feedback, and service improvements. Collaboration: Work closely with internal teams, including sales, marketing, and... 

Premier Wireless

Wireless Retail Sales Associate - UScellular *Now With T-Mobile* Job at Premier Wireless

Are you someone who Has a genuine passion for helping people, making connections, and having a positive impact on everyone they meet? Desires to learn, grow, and adapt within a fast-paced, ever-evolving environment? Is a supportive team-player coupled with a highly...

Electric Boat

Emergency Management - 2026 Summer Internship Job at Electric Boat

 ...Responsibilities for this Position Emergency Management - 2026 Summer Internship US-CT-Groton Job ID: 2025-16459 Type:...  ...Boat provides an unparalleled learning experience for college students, offering practical exposure in the defense industry alongside... 

Openkyber

Model Integration Trainee Job at Openkyber

 ...Job Description: Model Integration Trainee Overview We are seeking a motivated Model Integration Trainee to support the development, integration, and testing of AI/ML models, data workflows, and enterprise automation pipelines. This role is ideal for freshers or... 

Vail Mountain

Overnight Loss Prevention Officer - Marriott Luxury Collection Job at Vail Mountain

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether its your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections...