Volunteer Secret Shopper Job at Chick-fil-A, Edinburg, TX

TkZZeC94NG95eUVBS08rNnZaRU1yMFdsTVE9PQ==
  • Chick-fil-A
  • Edinburg, TX

Job Description

Overview:

As a Secret Shopper, you will play a crucial role in evaluating the customer service and operational standards at Chick-fil-A. Your observations and feedback will help ensure the company maintains its commitment to providing excellent service and genuine hospitality.

Key Responsibilities:

  • Conduct undercover visits to designated Chick-fil-A location.
  • Evaluate employee performance based on specific criteria, including customer service, friendliness, executing core four, and providing a remarkable experience.
  • Document observations in detail using the provided templates.
  • Adhere to a schedule and maintain confidentiality during evaluations.
  • Provide constructive feedback to help improve service and operational efficiency.
  • Communicate with the Training Director about guest experiences and team member evaluations.

Qualifications:

  • Must be 18 years or older.
  • Must have a valid driver's license
  • Must have reliable transportation
  • Must have Chick-fil-A Application.
  • Strong attention to detail and the ability to remain discreet.
  • Excellent communication skills, both written and verbal.
  • Ability to follow procedures and meet deadlines.

What We Offer:

  • Flexible scheduling based on your availability.
  • Opportunity to contribute to improving customer experience at Chick-fil-A.
  • FREE meals up to 2 times a week

---

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Job Tags

Part time, Flexible hours,

Similar Jobs

Workforce Capital

Graphics Department Assistant Job at Workforce Capital

 ...A local company is looking for a Vinyl Graphics Assistant to help prepare, cut, apply, and finish vinyl decals, wraps, and signs on surfaces like vehicles, windows, and walls, supporting lead installers with tasks from cleaning surfaces to weeding excess vinyl, combining... 

Planet Group

Senior Medical Writer Job at Planet Group

 ...Join Our Team as a Senior Medical Writer Make a Difference in Cancer Imaging! Are you a passionate medical writer with a knack...  ...understanding and clinical practice. What You Need: ~ Ph.D. in Life Sciences or equivalent experience~3-5 years in medical... 

Compass Group

Buffet Line Attendant Job at Compass Group

 ...title]] Pay Range : $15.00to$15.00 The American Airlines Center is a multi-purpose indoor arena located in downtown...  ...a highly motivated and customer-service-oriented Chef Table Attendant(Buffet Line Attendant) to join our Premium Clubs team. The ideal... 

Eastern Industrial Supplies, Inc.

Industrial Sales Intern Job at Eastern Industrial Supplies, Inc.

 ...Summer Internship - Business Development / Industrial Sales Possible Locations: South Carolina - Greenville , Anderson, Spartanburg, Florence, Charleston, Aiken North Carolina - Charlotte, Greensboro, Durham Georgia - Augusta , Atlanta, LaGrange,... 

Pacer Group

Grounds Maintenance Job at Pacer Group

 ...Title - Grounds Maintenance Duration 5+ Months Shift Mon Fri (8:00 AM 5:00 PM) (Weekends as needed). Location - Hixson, TN 37343 Job Summary: ~ Responsible for the care, maintenance, and overall appearance of cemetery grounds, lawns, and...