Technical Support Engineer (Indian) Job at Shanghai Wicresoft, China

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  • Shanghai Wicresoft
  • China

Job Description

  1. Represent Microsoft and communicate with most Microsoft Cloud customers;
  2. Manage relationships with multiple customers, partners and collaborate with MS people;
  3. Use standard processes, implement existing diagnosis methods, solutions/workarounds to effectively deal with issues to help customers achieve MS Cloud products deployment and customer satisfaction;
  4. Drive customer usage on Microsoft Cloud products;
  5. Document incidents, report customer suggestions and issues to Microsoft.

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Job Summary
  • Location
    China
  • Job Type
    Full Time
  • Date Posted
    2026-07-18
  • Expiration date
    2026-08-17