Job Description

Recruitment

• Represents and promotes the College and recruits prospective students for Columbus State programs focused on program and major offerings at the Delaware Campus. Arranges and conducts targeted recruitment activities, seeks to grow a pool of prospective students and, through a combination of mass communication and individual relationship building, nurtures prospects through to admission and enrollment. Establishes expertise in the characteristics, goals, media consumption habits, and locations of prospective students and leverages this expertise to attract quality students.
• Maintains regular contact with future students and performs follow-up communication to ensure they are progressing through the application and enrollment process. Collaborates with and executes referrals to department faculty and staff, admissions office team members, and other college departments and personnel to facilitate enrollment. Assists with on-campus visits, providing campus tours, special event programming, and other internal and external recruitment activities.

Project Management

• Provides admissions and enrollment process information. Assists with the application process and next steps for enrollment. Provides information on programs of study, campus services and resources, student life, and opportunities for campus involvement. Assists individuals, as well as groups of prospective students, in-person, by phone, and by email, as well as other electronic/virtual and social media tools.
• Explains educational program options and transfer opportunities and assists students with developing a plan of action and setting proper expectations. Assists with on-campus visits, providing campus tours, special event programming, and other internal and external recruitment activities. Provides outreach and follow-up support via written and phone communications. Tracks all activities, evaluates their effectiveness and recommends outreach changes and improvements.

Building Relationships

• Generates a network of contacts within the Delaware community comprised of community leaders to assist in yielding enrollment in Delaware Campus programs and majors. Establishes relationships with K-12 contacts including school counselors, educators, and principals throughout the College's service area to identify and yield prospective students.
• Regularly collaborates with the admissions division leadership to align recruitment strategies with institutional goals. The recruiter will also collaboratively ensure admissions best practices are implemented and adhered to through innovative training and development to enhance recruitment efforts, ensure effective engagement with prospective students, and optimize enrollment outcomes for the Delaware Campus. Works with academic department faculty and staff to facilitate a deep understanding of the College's programs and associated academic, co-curricular, and career-development opportunities.

Administration

• Tracks recruitment and engagement activities, evaluates their effectiveness and recommends outreach changes and improvements. Keeps accurate records, completes and maintains all required documentation, including input of contacts into CRM, as well as outreach activity statistics and reports.
• Audits and tracks competitor activity in order to articulate the College's unique offer and the advantages realized by recent graduates of the College; provides recommendations/briefings to inform marketing efforts designed to differentiate College programs.

Culture of Respect

• Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.

Other duties as required.

*Regular, predictable, and punctual attendance is required.

OTHER DUTIES & RESPONSIBILITIES

• Attends all required departmental meetings and trainings.
• Hours may include working outside of a normal workweek schedule and travel to other locations to provide service to students, community functions, recruitment events, etc.

About Columbus State Community College

Columbus State Community College has been meeting the diverse educational needs of the Central Ohio community for more than 50 years. The college is proud to be an important contributor to the growth and progress of the region and to serve as the front door to higher education in Central Ohio. From the first graduating class in 1965 through this year, 50,000 students have earned associate degrees in 50-plus technical fields and academic transfer programs. Columbus State also offers Associate of Arts and Associate of Science degree programs whose coursework fulfills the freshman and sophomore year requirements for bachelor’s degree programs offered by four-year colleges and universities throughout the state. Specific transfer agreements with more than 40 colleges and universities are in place at Columbus State, and new direct-to degree partnership programs are being developed all the time. Columbus State now has two campuses serving Central Ohio educational needs. The Columbus Campus is located on 85 acres in downtown Columbus. The 108-acre, full-service Delaware Campus welcomed its first students in 2010. Additionally, Columbus State offers classes at nine convenient regional learning centers throughout Central Ohio.

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