Ontrac Solutions , a leading technology consulting firm specializing in cutting-edge solutions that drive business transformation, is partnering with a client— a dominant force in retail and healthcare — on a mission to revolutionize wellness through advanced digital solutions.
We are seeking an exceptional Staff Product Designer to lead this transformation, evolving their experience from a retail-first company into a progressive, world-class healthcare and digital pharmacy platform.Your work will directly impact millions of users by improving access to healthcare services, prescription management, and wellness products through an intuitive, engaging digital experience. You will be instrumental in delivering cutting-edge technology that makes a real impact on customers' lives.
- Lead the Design Strategy & Execution of a healthcare-first user experience , ensuring a seamless cross-platform UX (iOS, Android, Web)
- Architect Complex User Flows: Design and optimize complex, multi-step user flows for prescription management, telehealth visits, retail product purchases, and insurance-integrated transactions.
- Integrated Commerce Model: Design an integrated cart model where users can checkout pharmacy, healthcare services, and retail products in a single transaction , unifying retail and pharmacy checkouts.
- Optimization & Data-Informed Design: Optimize UX for conversions and engagement , ensuring frictionless digital interactions for healthcare consumers, leveraging user research, behavioral analytics, and A/B testing.
- System Development & Compliance: Develop and maintain a best-in-class design system , ensuring consistency across native (Swift, Kotlin) and hybrid (React Native, Flutter) environments. Collaborate closely with product managers and engineers to integrate HIPAA-compliant, highly secure, and scalable digital healthcare solutions.
- Advocacy & Mentorship: Advocate for accessibility (WCAG standards) and inclusive design principles. Mentor and coach mid-to-senior designers, fostering a culture of excellence and innovation.
- Experience: 8+ years of experience in product design, UX/UI, or digital health, with 3+ years in a principal or lead designer role , driving product transformation.
- Technical & Domain Expertise: Expertise in designing complex, multi-step user flows (e.g., healthcare e-commerce, prescription fulfillment, multi-category shopping experiences). Deep understanding of iOS & Android design principles (HIG, Material Design) and familiarity with React Native or Flutter-based development.
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