Job Description

System One is seeking a highly qualified Agile Coach/ Scrum Master for a long-term opportunity in Tampa, FL. Ideal candidates will have experience with Jira and the ability to guide and support newly formed Scrum and Kanban project teams. Responsibilities:

• Help development teams follow SAFe Agile framework
• Plan deliverables, manage scope, and project timelines
• Coordinate sprints, retrospective meetings and daily stand-ups
• Help resolve issues that block teams’ work
• Work with product owners to handle backlogs and new requests
• Significantly improve overall agile and scrum processes for product / service delivery
• Support 3 scrum teams in preparation for product delivery and implementation in a multi-channel agile environment.

• 3+ years' experience managing Atlassian products (JiraCloud and JiraAlign)
• Possess strong interpersonal skills, with the ability to foster strong relationships with teams and leadership

• Experience with Agile and Kanban development frameworks and project management in large enterprise environments
• Ability to troubleshoot and diagnose complex issues
• Able to demonstrate experience supporting technical users and conduct requirements analysis
• Can work independently with minimal guidance & oversight
• Bachelor’s degree in relevant field of study (i.e. Computer Science, Information Technology)
• Experience with IT Service Management and familiarity with Incident & Problem management and ServiceNow tool
• SAFe and Scrum Master certifications preferred
• Bilingual fluency in English & Portuguese highly preferred

System One, and its subsidiaries including Joulé, ALTA IT Services, TeamPeople, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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