This business analyst will be responsible for facilitating the communication with IT staff and
business customers to assist in the development, implementation, and support of a multi-year,
multi-phase enhancement project as well as quality control and testing web applications
developed in the Child Care Child Welfare (CCCW) section with the Department of Children and
Families (DCF) with the State of Wisconsin.
The business analyst will understand business objectives and problems and identify alternative
solutions. Working with the PM, the incumbent will manage the process of taking business
requirements and translating them into technical requirement that, technologists will use drive
requirements to design. The incumbent will also perform quality assurance (QA) testing as
releases are moved from system testing to QA testing environments, as well as being a liaison
between the business user acceptance testers to report bugs back to the technical team.
The Business Analyst is also expected to provide excellent customer service through numerous
collaborative working sessions by driving and facilitating requirements gathering meetings or
assisting in UAT testing processes with the customer. The individual coming into this role must
have strong communication skills and be a team player because they will be working so closely
with the entire technical project team and will have involvement with business area partners.
Knowledge of DCF programs, prior experience with the Wisconsin CARES system and familiarity
with State of Wisconsin application systems, procedures, and development standards is highly
preferred and familiarity with the DCF YoungStar application is a plus.
Essential Job Skills:
o Experience working on an application development team within a complex organization
to collect, document, and disseminate business requirements utilizing industry standard
techniques.
o Experience working on Agile and Waterfall development teams
o Strong facilitation skills of small to large groups, including knowing when and how to
regain group focus and use of the ‘parking lot’
o Ability to adjust presentation and facilitation approach suitable for executives and
workers
o Ability to “tell the story” Using verbal and visual approaches
o Holistic knowledge of the overall requirements process, business and technical
o Prior use of requirements tools and experience/demonstrated knowledge of how they
may interact with applications used for management of bugs, issues, testing, design and
development
o Ability to quickly understand business drivers, model existing processes and facilitate
and guide business constituents to developing future state requirements, rather than
solutions
Adaptability and flexibility when working with multiple clients with varying degrees of
knowledge and ability/availability to participate. In other words, ability to be creative in
helping clients provide the requirements and detail needed
o Experience in a large scale, multiple constituent organization to understand and
anticipate change management, training, support, and overall operational handoffs
needed
o Familiarity with the BABOK, or certifications offered through the International Institute of
Business Analysis is preferred
o Reviews, analyzes, and evaluates business systems and user needs
o Formulates systems to parallel overall business strategies
o Experienced with business process reengineering
o Experience with business process mapping and workflow diagrams
o Collaborates to prepares solution options identify risk
o Evaluate software development procedures used to verify that programs function
according to user requirements.
o Evaluate program output and reports for accuracy and policies and procedures for
quality.
o Review new or modified application/functionality, including documentation and
specifications, to determine if final solution(s) will perform according to user request and
conform to guidelines.
o Recommend improvements or corrections to development team.
The candidate should have strong communication skills and should be a team player.
List any special qualifications & years of experience: (List any specific skills, software, or
requirements the position will require. Optional format below)
Optional format: (Add as many lines as needed.)
Qualification
Analytical and problem-solving skills. Has provided
production support to applications post-production
Requirements Analysis & Elicitation
Change Management
Use case development
Demonstrated experience in the design and utilization
of performance measures and report
Experience
10 years
10 years
10 years
10 years
10 years
Business Process Improvement
10 years
Standardized processes and procedures implementation 10 years
Ability to develop and implement quality assurance
processes and procedures including test/use cases
10 years
Ability to navigate and query a relational database
Business Process Flow Diagraming
Develop Design Specifications
SQL
Documenting business process
Develop test plans and procedures
Ability to develop and implement quality assurance
processes and procedures including test/use cases
Writing test scripts using automation testing suites
Testing methods/techniques including creation and
execution of unit, system, and user acceptance plan
Ability to perform testing of applications, facilitate
testing by others, document results
Regression testing
Manage systems (QA) testing and support user
acceptance testing
Experience in usability testing or equivalent user
interface test measures
10 years
10 years
10 years
10 years
10 years
10 years
10 years
10 years
10 years
10 years
10 years
10 years
10 years
Project Details
This business analyst will be responsible for facilitating the communication with IT staff and business customers to assist in the development, implementation, and support of a multi-year, multi-phase enhancement project as well as quality control and testing web applications developed in the Child Care Child Welfare (CCCW) section with the Department of Children and Families (DCF) with the State of Wisconsin.
The business analyst will understand business objectives and problems and identify alternative solutions. Working with the PM, the incumbent will manage the process of taking business requirements and translating them into technical requirement that, technologists will use drive requirements to design. The incumbent will also perform quality assurance (QA) testing as releases are moved from system testing to QA testing environments, as well as being a liaison between the business user acceptance testers to report bugs back to the technical team
Top Skills and min years exp:
• Experience working on multiple projects simultaneously and gatherings requirements on projects estimated at over 5,000 hours of work.
• Strong analytic and problem-solving skills. Has provided production support to applications post-production (10 years)
• Creating and maintaining artifacts such as: business requirements documents, requirements traceability matrices, and test plans (10 years)
• Ability to independently analyze, document, and speak competently to business objectives, gaps, needs and problems. (10 years)
• Creation of automated testing scripts (10 years)
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