QA ( Scrum Master) Job at Headway tek, Santa Clara, CA

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  • Headway tek
  • Santa Clara, CA

Job Description

we are looking for QA ( Scrum Master) in Santa Clara,CA (Day 1 Onsite) Looking for QA with Scrum master exp - SAP application testing or any ERP application.   Key Responsibilities: · Lead and manage end-to-end project execution, ensuring alignment with business objectives. · Oversee project planning, execution, tracking, testing and reporting while maintaining timelines and budgets. · Run daily stand-up meetings and drive IT meetings, acting as a Scrum Master and facilitating Agile best practices. · Lead Sprint Planning and ensure seamless execution of development cycles. · Utilize JIRA and TestRail for tracking development, testing, and project progress. · Collaborate with cross-functional teams, including Technical Services, Logistics, Customer Fulfillment, and IT teams. · Draft and document business requirements to support system enhancements and process improvements. · Ensure familiarity with SAP modules,specifically SAP SD and business processes related to inventory management, service logistics, and finance teams. · Possess experience with SAP QA processes to ensure quality and compliance in system implementations · Identify and mitigate project risks, ensuring smooth delivery. · Drive process improvements and efficiencies across systems and workflows. · Communicate effectively with senior leadership, providing updates and strategic insights. · Ensure adherence to compliance, quality standards, and best practices. Required Skills & Qualifications: · 10+ years of experience in project management, QA Lead preferably in SAP background. · Knowledge in ServiceNow, Salesforce, and SAP, particularly in data flow and system integration. · In-depth knowledge of SAP SD module and experience in SAP QA processes. · Hands-on experience with JIRA and TestRail for project and test management. · Proven track record of successfully managing large-scale projects with multiple stakeholders. · Understanding of business processes in inventory management, service logistics, and finance teams. · Exceptional problem-solving skills and the ability to navigate complex logistics and service scenarios. · Strong leadership, communication, and stakeholder management skills. · PMP or other relevant project management certifications preferred. Preferred Qualifications: · Experience in supply chain, logistics, or customer service fulfillment operations. · Hands-on experience with ServiceNow case management and Salesforce equipment tracking. · Ability to drive digital transformation initiatives and process optimization.  

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