Job Description

Job Description and Duties

The Employment Development Department (EDD), Document Management Division (DMD) is searching for a motivated, skilled, and challenge-seeking individual who enjoys innovation, problem solving, and is interested in working with an exciting team of professionals in a fast-paced environment. Under the general direction of an Office Services Supervisor II (General), the Office Technician (General) performs a variety of journey level duties for both remittance and non-remittance mail.  

The incumbent must be aware of the processing deadlines and will move from one function to another within the DMG to expedite the mail receiving, opening and preparation activities, and may assist in other job functions, such as deposit preparation activities. Due to the arrival time of the mail and strict processing time frames the incumbent may be required to work early hours. The incumbent may also be asked to assist in other DIMC job functions performing general office work which may include typing or keying data into online forms for data and image export.

The incumbent must be able to move mail trays, boxes, or tubs from mail cages to work areas or to mail opening, scanning and remittance processing equipment.  The incumbent will be required to move boxes of material weighing up to 25 pounds. The incumbent must have strong organizational and communication abilities (written and verbal) to support the EDD's mission, vision, values, and business priorities.

This position creates excellent opportunities and is conveniently located near Rancho Cordova while offering free parking and a variety of nearby restaurants.

Position exists at 9815 Goethe Road
Sacramento, CA  95827
Near Bradshaw Road and Hwy 50

You will find additional information about the job in the .

Working Conditions

Visa Sponsorship

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.

Special Requirements

It is strongly encouraged to apply through your CalCareer Account at .

Please only submit ONE application.  Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions’ section below and ensure the following:

• Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.
• Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.
• Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678.  This page is for examination use only.
• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Examination/Assessment 

To apply for this position, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.

Click the examination link below for more information and to take the exam:

For more information about the State hiring process,  click here . To watch tutorials on how to apply for a State job,  click here .

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Experience working in a production environment.
• Strong organization skills and attention to detail.
• Ability to remain flexible and adjust to frequent changes in workload priorities.
• Strong interpersonal and communication skills.

Benefits

Benefit information can be found on the CalHR website,  , and the CalPERS website,  .

Statement of Qualifications Requirements

A Statement of Qualifications (SOQ) is Required. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing.  The SOQ is not a resume or cover letter.

An SOQ MUST be submitted with your application. Application packets received without an SOQ will not be considered for this position.

Please complete your response to the prompt below - candidates who do not respond to the specific prompt will not be considered in this position. The SOQ must be typed, Arial font, 12-point size, 1" margins, include your first and last name and no more than one page in length.

1. Describe your ability to adapt to changing assignments and priorities, and to work effectively under pressure to meet deadlines.
2. Describe the steps you take to provide customer service and give an example of a time you provided excellent customer service.

Résumés and/or cover letters DO NOT take the place of the SOQ. Applications received without an SOQ or SOQs that do not include a response to the statements above may not receive further consideration and may be excluded from the hiring process.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -
  A Statement of Qualifications (SOQ) is Required.
  Please see “Statement of Qualifications Requirements” section for more information about the SOQ.

Job Tags

Permanent employment, Full time, Flexible hours,

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