Leasing Agent Job at Sunridge Management, Horizon, TX

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  • Sunridge Management
  • Horizon, TX

Job Description

DUTIES AND RESPONSIBILITIES

• Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.

• Must have complete knowledge of Fair Housing Compliance laws or attend Fair Housing Training within the first 90 days of employment.

• Must have complete knowledge of lease contract, application and other addenda.

• Must have complete knowledge of Sunridge policy and procedures as outlined in the Employee Handbook and Operations Manual.

• Must immediately notify his or her immediate supervisor or AVP of any illegal conduct by a vendor, resident or other employee.

MARKETING AND LEASING

• Maintain a professional, yet friendly, atmosphere in the leasing office and other areas where prospective residents and residents meet.

• Maintain work area in a clean and organized manner.

• Inspect models and make ready vacancies daily to ensure cleanliness.

• Answer incoming phone calls and handle each call whether it is a prospect call, irate resident, service request, etc. Transfer calls to Assistant Manager or Manager when appropriate.

• Greet prospective residents, qualify and determine their needs and preferences, professionally present the community and specific apartment(s) while pointing out features and benefits.

• Maintain awareness of local market conditions and trends. Contribute ideas to the Manager for marketing the property and for improving resident satisfaction.

• Perform outreach marketing duties.

ADMINISTRATIVE

• Correctly complete all lease applications, process application verification and notify prospective residents of results.

• Complete all lease paperwork including related addenda per SunRidge policy.

• Accept rent and deposit – not to include cash or incomplete money orders. Provide receipt upon request using only approved SunRidge receipts from receipt book.

• Complete Guest Information form on all prospects, send thank you notes and perform follow up.

• Enter phone and/or walk-in traffic from Welcome Cards into the computer daily

• Physically inspect property when on grounds, pick up litter and report any service needs to Manager, to include cluttered patios, inoperable vehicles, broken windows, water leaks, etc.

• Inventory office supplies on a weekly basis. Report needs to manager.

• Organize and file appropriate reports, leases and paperwork daily.

• Attend company meetings when requested.

• Document all resident communication (verbal and written) in lease file conversation log.

• Assist Manager and Assistant Manager in preparation of daily and weekly reports, market surveys, etc.

• Accompany outside vendors on service request calls for occupied apartments when necessary.

 

Job Tags

Full time, Contract work, Local area, Immediate start,

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