Job Description

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Responsibilities:

• Ensure all guests feel they are having an exceptional experience at the property
• Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Perform additional bookkeeping, administrative, and accounting procedures as required
• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages

Qualifications:

• Must be computer proficient; experience with accounting or reservation software is a bonus
• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
• Excellent customer service and communication skills are required
• Some college is preferred but a high school diploma or equivalent is required
• Overnight shift; requires flexible hours
• Must be 21 years of age or older to be considered for this position

About Company: Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Job Tags

Part time, Flexible hours,

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