Hotel Front Desk Receptionist Job at Best Western Plus Spokane North, Spokane, WA

TkZNNi9Cb2h3Q1VBTE9hN3NKUUhvRUNoTVE9PQ==
  • Best Western Plus Spokane North
  • Spokane, WA

Job Description

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, a commitment to guest satisfaction, and the ability to work over night shifts. If this sounds like you, apply today! This position is part-time to full time and must be flexible in scheduling. Responsibilities:

  • Mitigate customer complaints as needed
  • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
  • Communicate with housekeeping to make sure guest rooms are ready
Qualifications:
  • Has previous experience or working knowledge of Microsoft Office and reservation management systems
  • Well-versed in taking telephone calls and handling stressful situations
  • Displays impeccable interpersonal, time management, organizational skills, and customer service skills
  • High school diploma, GED, or equivalent
  • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
About Company: We are a beautiful 76-room hotel located in North Spokane just off of Newport Highway. Our top priority is to ensure we go above and beyond for all guests. Starting with a friendly and easy check-in to our beautiful, clean rooms. Medical benefits with buy-up options, and 401(k) with up to a 5% match. All employees earn paid vacation time and get to join a fun work environment with the possibility to grow!

Job Tags

Full time, Part time, Flexible hours, Shift work,

Similar Jobs

Fairmount Park Conservancy

Director of Finance Job at Fairmount Park Conservancy

 ...Finance and Investment Committees.Communicate financial insights clearly to non-financial stakeholders.Coordinate and lead the annual audit process, consult with external auditors, and the finance committee of the board of directors. Systems ImprovementEnhance... 

Georgiabehavior

Entry-Level ABA Therapist — Flexible Hours, Free Training Job at Georgiabehavior

A healthcare organization in New York City is seeking an Entry-Level ABA Therapist. This role offers competitive pay ranging from $20 - $30 per hour, flexible hours suited for students, and free training. The position involves providing ABA services to children with Autism... 

Acara Solutions

Entry Level Operations Specialist Job at Acara Solutions

 ...you looking to start your professional career and grow at an Entry-Level opportunity ? Do you have Database security experience?...  ..., and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent... 

Compass Group

FOOD TRANSPORTER/DELIVERY DRIVER (FULL TIME) Job at Compass Group

 ...We are hiring immediately for a full time FOOD TRANSPORTER/DELIVERY DRIVER position. Location : Canteen - 171 Covington Lane, Bloomingdale, IL 60108. Note: online applications accepted only . Schedule : Full time schedule. Sunday through Thursday, 3rd... 

Esferasoft Solutions Pvt. Ltd.

React Native Developer Job at Esferasoft Solutions Pvt. Ltd.

# Design, develop, and maintain mobile applications using React Native . # Build cross-platform apps (Android and iOS) ensuring responsiveness and scalability. # Integrate RESTful APIs and third-party libraries into mobile applications. # Write clean, efficient...