Hotel Front Desk Receptionist Job at Best Western Plus Spokane North, Spokane, WA

TkZNNi9Cb2h3Q1VBTE9hN3NKUUhvRUNoTVE9PQ==
  • Best Western Plus Spokane North
  • Spokane, WA

Job Description

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, a commitment to guest satisfaction, and the ability to work over night shifts. If this sounds like you, apply today! This position is part-time to full time and must be flexible in scheduling. Responsibilities:

  • Mitigate customer complaints as needed
  • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
  • Communicate with housekeeping to make sure guest rooms are ready
Qualifications:
  • Has previous experience or working knowledge of Microsoft Office and reservation management systems
  • Well-versed in taking telephone calls and handling stressful situations
  • Displays impeccable interpersonal, time management, organizational skills, and customer service skills
  • High school diploma, GED, or equivalent
  • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
About Company: We are a beautiful 76-room hotel located in North Spokane just off of Newport Highway. Our top priority is to ensure we go above and beyond for all guests. Starting with a friendly and easy check-in to our beautiful, clean rooms. Medical benefits with buy-up options, and 401(k) with up to a 5% match. All employees earn paid vacation time and get to join a fun work environment with the possibility to grow!

Job Tags

Full time, Part time, Flexible hours, Shift work,

Similar Jobs

Cordia Resources by Cherry Bekaert

Senior Accountant-Construction Job at Cordia Resources by Cherry Bekaert

Cordia Resources construction industry client is seeking a Senior Accountant to support key accounting functions, including month-end reconciliations, accounts payable review, and audit preparation. This role requires strong accounting expertise, a proactive approach to... 

Merck & Co.

Companion Animal Senior Territory Representative - (Westchester, NY / Southern, CT) Job at Merck & Co.

Job DescriptionOur Senior Territory Representatives interact face to face with our customers, understand their needs and consult to offer the right solutions. We work collaboratively in field sales teams and play a critical role in supporting our customer centric business...

Town of Westwood

Summer Camp Director Job at Town of Westwood

Summer Camp DirectorThe Town of Westwood is seeking a talented individual for the seasonal position of Summer Camp Director. The successful candidate will be responsible for the administration and operation of a comprehensive summer day camp program. Duties include planning... 

Georgiabehavior

Paid RBT Certification — Entry-Level ABA Therapist Job at Georgiabehavior

A healthcare company in New York is seeking an Entry-Level ABA Therapist. No prior experience is needed, as free training is provided. The role offers competitive pay between $20 - $30 per hour, flexible hours, and various bonuses. This is an excellent opportunity to make... 

Quantix

CDL-A Liquid Tanker Truck Drivers Job at Quantix

Quantix Is Currently Hiring CDL-A Tanker Truck Drivers for Our Liquid DivisionLIQUID CHEMICAL TANKER EXPERIENCE REQUIREDCDL-A Dedicated Truck Driver Advantages Include:~Dedicated account~Regional lanes - home often~$.75 per mile loaded; $.46 per mile empty...