Hotel Front Desk Receptionist Job at Best Western Plus Spokane North, Spokane, WA

TkZNNi9Cb2h3Q1VBTE9hN3NKUUhvRUNoTVE9PQ==
  • Best Western Plus Spokane North
  • Spokane, WA

Job Description

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, a commitment to guest satisfaction, and the ability to work over night shifts. If this sounds like you, apply today! This position is part-time to full time and must be flexible in scheduling. Responsibilities:

  • Mitigate customer complaints as needed
  • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
  • Communicate with housekeeping to make sure guest rooms are ready
Qualifications:
  • Has previous experience or working knowledge of Microsoft Office and reservation management systems
  • Well-versed in taking telephone calls and handling stressful situations
  • Displays impeccable interpersonal, time management, organizational skills, and customer service skills
  • High school diploma, GED, or equivalent
  • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
About Company: We are a beautiful 76-room hotel located in North Spokane just off of Newport Highway. Our top priority is to ensure we go above and beyond for all guests. Starting with a friendly and easy check-in to our beautiful, clean rooms. Medical benefits with buy-up options, and 401(k) with up to a 5% match. All employees earn paid vacation time and get to join a fun work environment with the possibility to grow!

Job Tags

Full time, Part time, Flexible hours, Shift work,

Similar Jobs

Compass Group

COORD, PANTRY Job at Compass Group

 ...Now Hiring for the 2025-2026 NBA Season! Join Levy's Loud City Hospitality Team at the Paycom Center! Position Title:[[title]] Pay Range : $15.00to$15.00 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search... 

Chick-fil-A

Guest Environment Specialist Job at Chick-fil-A

 ...PM - 11:00 AM 1:00 PM: Keeping our dining room spotless and welcoming for guests - 1:00 PM 5:00 PM: Deep cleaning and maintaining equipment, kitchen, and facility spaces - 5:00 PM 7:00 PM: Back in the dining room to ensure every guest enjoys a clean, comfortable... 

Lensa

Office assistant Job at Lensa

 ...Duties Description The Office Assistant 1 (Keyboarding) duties in Adress Confidentiality Program (ACP) will include but are not limited...  ...along with their application.PREFERRED QUALIFICATIONS: Previous experience working in mail services. Previous experience working in... 

Roebuck Staffing

Heavy Equipment Operator Job at Roebuck Staffing

Heavy Equipment OperatorIndustry:ConstructionLocation:Aurora, NCPay Rate:BOEExperience: Must have prior experience as a Heavy Equipment OperatorJob Description:The Heavy Equipment Operator is responsible for safely operating machinery, which... 

DAYBREAKER

Event Producer & Community Catalyst // DENVER Job at DAYBREAKER

 ...community of 1M+ and growing and we wake up and dance &##128131;&##127997; in the most iconic locations around the world (top of the World Trade Center, Sydney Opera House, Smithsonian museum, the White House and so many more). While the city sleeps, we break the day...