Hotel Front Desk Receptionist Job at Best Western Plus Spokane North, Spokane, WA

TkZNNi9Cb2h3Q1VBTE9hN3NKUUhvRUNoTVE9PQ==
  • Best Western Plus Spokane North
  • Spokane, WA

Job Description

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, a commitment to guest satisfaction, and the ability to work over night shifts. If this sounds like you, apply today! This position is part-time to full time and must be flexible in scheduling. Responsibilities:

  • Mitigate customer complaints as needed
  • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
  • Communicate with housekeeping to make sure guest rooms are ready
Qualifications:
  • Has previous experience or working knowledge of Microsoft Office and reservation management systems
  • Well-versed in taking telephone calls and handling stressful situations
  • Displays impeccable interpersonal, time management, organizational skills, and customer service skills
  • High school diploma, GED, or equivalent
  • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
About Company: We are a beautiful 76-room hotel located in North Spokane just off of Newport Highway. Our top priority is to ensure we go above and beyond for all guests. Starting with a friendly and easy check-in to our beautiful, clean rooms. Medical benefits with buy-up options, and 401(k) with up to a 5% match. All employees earn paid vacation time and get to join a fun work environment with the possibility to grow!

Job Tags

Full time, Part time, Flexible hours, Shift work,

Similar Jobs

Cortica

Pediatric Occupational Therapist Job at Cortica

 ...Cortica is looking for an Occupational Therapist to join its growing multi-disciplinary team! As an Occupational Therapist, youll assess, diagnose, and treat sensory integration, sensorimotor, motor, feeding, and developmental disorders in children, while utilizing... 

Care Options for Kids

Licensed Practical Nurse (LPN) Job at Care Options for Kids

 ...a little differently. There's no revolving door of patients or hospital setting chaos blinking call lights, scurrying doctors, and wards...  ...for Licensed Practical Nurses (LPNs) Valid Delaware LPN License or Multistate License Physical within one year PPD or TB... 

Pacer Group

Grounds Maintenance Job at Pacer Group

 ...Title - Grounds Maintenance Duration 5+ Months Shift Mon Fri (8:00 AM 5:00 PM) (Weekends as needed). Location - Hixson, TN 37343 Job Summary: ~ Responsible for the care, maintenance, and overall appearance of cemetery grounds, lawns, and... 

Ströer SE & Co. KGaA

Junior Projektmanager & Quereinstieg - Startklar & Vielfältig Job at Ströer SE & Co. KGaA

Ein fhrendes Medienhaus in Deutschland sucht einen Junior Projektmanager in San Francisco. Du kmmerst dich um die Betreuung kommunaler Vertragspartner und baust enge Beziehungen zu Bauunternehmern auf. Die Stelle bietet 30 Tage Urlaub, flexible Arbeitszeiten und die... 

DLP Services

Ground Maintenance Supervisor Job at DLP Services

 ...POSITION TITLE: Ground Maintenance Supervisor Location: Charleston, South Carolina FLSA: Non - Exempt Hire Pay: DOE Classification : Full time SUMMARY: Performs a variety of grounds and floor maintenance tasks, including training, managing, and...