Hotel Front Desk Receptionist Job at Best Western Plus Spokane North, Spokane, WA

TkZNNi9Cb2h3Q1VBTE9hN3NKUUhvRUNoTVE9PQ==
  • Best Western Plus Spokane North
  • Spokane, WA

Job Description

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, a commitment to guest satisfaction, and the ability to work over night shifts. If this sounds like you, apply today! This position is part-time to full time and must be flexible in scheduling. Responsibilities:

  • Mitigate customer complaints as needed
  • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
  • Communicate with housekeeping to make sure guest rooms are ready
Qualifications:
  • Has previous experience or working knowledge of Microsoft Office and reservation management systems
  • Well-versed in taking telephone calls and handling stressful situations
  • Displays impeccable interpersonal, time management, organizational skills, and customer service skills
  • High school diploma, GED, or equivalent
  • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
About Company: We are a beautiful 76-room hotel located in North Spokane just off of Newport Highway. Our top priority is to ensure we go above and beyond for all guests. Starting with a friendly and easy check-in to our beautiful, clean rooms. Medical benefits with buy-up options, and 401(k) with up to a 5% match. All employees earn paid vacation time and get to join a fun work environment with the possibility to grow!

Job Tags

Full time, Part time, Flexible hours, Shift work,

Similar Jobs

Rule 5 Hire

Corporate Attorney Job at Rule 5 Hire

Our client in Wayne County, MI is lookingfor an ambitious Corporate Attorney to join their team! As a Corporate Attorney, you will be responsible foradvising senior management on a variety of legal matters. If you are looking for a new challenge and an opportunity...

Delaware Plaza

Certified Nursing Assistant (CNA) - Delaware Plaza Job at Delaware Plaza

 ...Assistant - Certified Nursing Assistant (CNA) Who You Are: You pride yourself in providing...  ...community requirements. Must be drug-free and submit to urinalysis drug screening...  ...resident lifts in accordance with training and community policy. Work location and... 

Charlotte Tilbury

Regional Pro Artist ME Job at Charlotte Tilbury

 ...About Charlotte Tilbury Beauty _ Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte...  ...private VIP appointments as directed by the Pro Artist Manager Assist with photoshoots and backstage events when required Commercial... 

Planet Group

Senior Medical Writer Job at Planet Group

 ...Join Our Team as a Senior Medical Writer Make a Difference in Cancer Imaging! Are you a passionate medical writer with a knack...  ...understanding and clinical practice. What You Need: ~ Ph.D. in Life Sciences or equivalent experience~3-5 years in medical... 

Macpower CNC Machines Limited

QC Engineer Job at Macpower CNC Machines Limited

# Conduct quality inspections of raw materials, in-process products, and finished goods. # Perform material and product testing...  ...Assist in quality audits and internal inspections. # Recommend process improvements to enhance product quality and efficiency....