Hotel Front Desk Receptionist Job at Best Western Plus Spokane North, Spokane, WA

TkZNNi9Cb2h3Q1VBTE9hN3NKUUhvRUNoTVE9PQ==
  • Best Western Plus Spokane North
  • Spokane, WA

Job Description

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, a commitment to guest satisfaction, and the ability to work over night shifts. If this sounds like you, apply today! This position is part-time to full time and must be flexible in scheduling. Responsibilities:

  • Mitigate customer complaints as needed
  • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
  • Communicate with housekeeping to make sure guest rooms are ready
Qualifications:
  • Has previous experience or working knowledge of Microsoft Office and reservation management systems
  • Well-versed in taking telephone calls and handling stressful situations
  • Displays impeccable interpersonal, time management, organizational skills, and customer service skills
  • High school diploma, GED, or equivalent
  • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
About Company: We are a beautiful 76-room hotel located in North Spokane just off of Newport Highway. Our top priority is to ensure we go above and beyond for all guests. Starting with a friendly and easy check-in to our beautiful, clean rooms. Medical benefits with buy-up options, and 401(k) with up to a 5% match. All employees earn paid vacation time and get to join a fun work environment with the possibility to grow!

Job Tags

Full time, Part time, Flexible hours, Shift work,

Similar Jobs

Bestica

Registered Nurse - Dialysis Job at Bestica

 ...mid contract may occur and the contract staff may be preassigned to units as needed. PATIENT DIAGNOSES: End stage renal disease on dialysis, Chronic kidney disease progression to hemodialysis, Acute kidney injury, Peritoneal dialysis failure/infection requiring change... 

TAP Engineering

Mechanical Engineer Job at TAP Engineering

 ...Position: Mechanical Engineer Location: US MD, Columbia Category: Hardware Clearance Requirement: Active SECRET We are...  ...Mechanical Engineering or related field 15 years of relevant experience (internships, co-ops, or academic projects related to... 

Mondo

Junior Project Manager Job at Mondo

 ...Apply now: Junior Project Manager, Remote (U.S. only). The start date is ASAP for this 6-month W2 contract. Job Title: Junior Project Manager Location-Type: Remote (95 EST schedule) Start Date Is: ASAP Duration: 6-month W2 contract... 

Activate Talent

E-commerce Google Media Buyer ( Account Manager) Job at Activate Talent

 ...with innovative digital media buying and management solutions. We offer experience, strategy...  ...record in managing and optimizing Google Ads campaigns, with a deep understanding of Google...  ...with other digital advertising platforms (e.g., Facebook Ads, LinkedIn Ads) is a plus.... 

Gulf Coast Symphony

Production Stage Manager Job at Gulf Coast Symphony

 ...relating to the rights of Equitymembers~Uphold the institutions mission statement and Code of Conduct within the rehearsal room and theater space to create and maintain a safe and functional rehearsal room and performanceenvironment~Ensure compliance with laws and...