Hotel Front Desk Receptionist Job at Best Western Plus Spokane North, Spokane, WA

TkZNNi9Cb2h3Q1VBTE9hN3NKUUhvRUNoTVE9PQ==
  • Best Western Plus Spokane North
  • Spokane, WA

Job Description

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, a commitment to guest satisfaction, and the ability to work over night shifts. If this sounds like you, apply today! This position is part-time to full time and must be flexible in scheduling. Responsibilities:

  • Mitigate customer complaints as needed
  • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
  • Communicate with housekeeping to make sure guest rooms are ready
Qualifications:
  • Has previous experience or working knowledge of Microsoft Office and reservation management systems
  • Well-versed in taking telephone calls and handling stressful situations
  • Displays impeccable interpersonal, time management, organizational skills, and customer service skills
  • High school diploma, GED, or equivalent
  • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
About Company: We are a beautiful 76-room hotel located in North Spokane just off of Newport Highway. Our top priority is to ensure we go above and beyond for all guests. Starting with a friendly and easy check-in to our beautiful, clean rooms. Medical benefits with buy-up options, and 401(k) with up to a 5% match. All employees earn paid vacation time and get to join a fun work environment with the possibility to grow!

Job Tags

Full time, Part time, Flexible hours, Shift work,

Similar Jobs

Perkins & Co

Business Valuation - Senior Manager Job at Perkins & Co

 ...Pacific Northwest. Unfortunately, we are not able to hire those who live outside the U.S. We are adding a Senior Manager to our Business Valuation (BV) team! Are you someone who gets excited and a little nerdy about valuation work, loves working with fun and smart people,... 

Cigna

Regional Consultant Strategy Lead Job at Cigna

 ...Cigna Healthcares Consultant Strategy team leads the development and execution of key producer firm strategies across the Cigna Healthcare portfolio.The Regional Consultant Strategy Lead (RSRL) will be responsible for 1.) understanding the goals and initiatives of... 

Munson Healthcare

PRN Medical Assistant - Internal Medicine Job at Munson Healthcare

 ...through improvement huddles, employee surveys, and town hall meetings Job Description A Day inthe Life~ As a Medical Assistant, you willcomplete clinical and administrative tasks within the clinic. You willwork alongside the provider tomake sure our... 

Gesa Credit Union

Product Owner I (Remote in WA, OR, ID) Job at Gesa Credit Union

 ...igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we...  ...the products they have been assigned, including coordinating development efforts, configuration changes, and support. The position... 

Genesis Healthcare

Occupational Therapy Assistant (Journey Travel) - COTA Job at Genesis Healthcare

 ...free CEUs through Medbridge.+ **H-1B Visa & Relocation Assistance:** We support Visa or Green Card sponsorships, plus our Journey Travel Program lets you work across the U.S. with the security of a full-time role.+ **Perks at Powerback:** Enjoy exclusive discounts on...