Hotel Front Desk Receptionist job at Best Western Plus Spokane North Spokane, WA, US

Job Description

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, a commitment to guest satisfaction, and the ability to work over night shifts. If this sounds like you, apply today! This position is part-time to full time and must be flexible in scheduling. Responsibilities:

Mitigate customer complaints as needed
Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Communicate with housekeeping to make sure guest rooms are ready

Qualifications:

Has previous experience or working knowledge of Microsoft Office and reservation management systems
Well-versed in taking telephone calls and handling stressful situations
Displays impeccable interpersonal, time management, organizational skills, and customer service skills
High school diploma, GED, or equivalent
At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred

About Company: We are a beautiful 76-room hotel located in North Spokane just off of Newport Highway. Our top priority is to ensure we go above and beyond for all guests. Starting with a friendly and easy check-in to our beautiful, clean rooms. Medical benefits with buy-up options, and 401(k) with up to a 5% match. All employees earn paid vacation time and get to join a fun work environment with the possibility to grow!

Job Tags

Full time, Part time, Flexible hours, Shift work,

Similar Jobs

1691 U.S. Highway 9

LPN - Kimball North East - Part Time Job at 1691 U.S. Highway 9

...can match! We welcome you to come and be part of a team that offers professional growth... ...Scheduling Requirements: ~ Part Time Essential Functions: Medication administration... ...Dental and Vision Insurance Retirement Plans Short & Long Term Disability...

vTech Solution

Cyber Security Specialist Job at vTech Solution

Job Summary: The Cyber Security Specialist will support and strengthen the overall cyber security posture through the implementation and... ..., Information Security, or a related field, or equivalent experience. - At least 5 years of hands-on experience in IT security...

Reliable Resources Agency

CNC Milling Machinist Job at Reliable Resources Agency

...Position Summary: The CNC Milling Machinist prepares CNC Milling Machines for production by installing tools, loading programs, setting offsets, and ensuring that parts are machined to exact specifications. Once setup is complete, they may run test parts, verify accuracy...

Sodexo

Dietitian Nutritionist II Job at Sodexo

...for Education in Nutrition and Dietetics (ACEND)Credentials Requirement:Meets eligibility requirements for Registered Dietitian Nutritionist (RD/RDN) by the Commission on Dietetic Registration (CDR) and will become registered within 120 days of hire. In some states and...

Actalent

Assistant Project Manager Job at Actalent

...Job Title: Assistant Project Manager Job Description We are seeking a skilled Civil/Site Assistant Project Manager to join our dynamic Site/Civil Engineering team. This role provides the opportunity to engage in diverse projects, collaborate across various disciplines...