Hotel Front Desk Receptionist Job at Best Western Plus Spokane North, Spokane, WA

TkZNNi9Cb2h3Q1VBTE9hN3NKUUhvRUNoTVE9PQ==
  • Best Western Plus Spokane North
  • Spokane, WA

Job Description

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, a commitment to guest satisfaction, and the ability to work over night shifts. If this sounds like you, apply today! This position is part-time to full time and must be flexible in scheduling. Responsibilities:

  • Mitigate customer complaints as needed
  • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
  • Communicate with housekeeping to make sure guest rooms are ready
Qualifications:
  • Has previous experience or working knowledge of Microsoft Office and reservation management systems
  • Well-versed in taking telephone calls and handling stressful situations
  • Displays impeccable interpersonal, time management, organizational skills, and customer service skills
  • High school diploma, GED, or equivalent
  • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
About Company: We are a beautiful 76-room hotel located in North Spokane just off of Newport Highway. Our top priority is to ensure we go above and beyond for all guests. Starting with a friendly and easy check-in to our beautiful, clean rooms. Medical benefits with buy-up options, and 401(k) with up to a 5% match. All employees earn paid vacation time and get to join a fun work environment with the possibility to grow!

Job Tags

Full time, Part time, Flexible hours, Shift work,

Similar Jobs

Esri

Software Development Engineer II - Computer Vision Job at Esri

 ...Overview Esri's Professional Services is seeking a highly skilled Software Development Engineer II to join our team building advanced GIS software solutions. In this role, you will work on a system that leverages computer vision, machine learning, and AI to detect... 

Compass Group

PATIENT TRANSPORTER (FULL TIME AND PART TIME) Job at Compass Group

 ...Environmental Services (EVS), and many of the almost 1,300 accounts it serves are recognized as U.S. News & World Report ranked Top Hospitals and Health Systems. Crothall has been recognized as one of Modern Healthcares Best Places to Work, and Best Place to Work in... 

ATC Nassau County

Licensed Practical Nurse (LPN/LVN) Job at ATC Nassau County

Join Our Team as a Licensed Practical Nurse (LPN)! 500.00 Sign on BonusAre you a compassionate, dedicated LPN looking to make a difference in patient care? Rochester Hospital is seeking passionate Licensed Practical Nurses to join our growing healthcare team! All shifts... 

Virtual Height IT Services Pvt. Ltd.

React Native Developer Job at Virtual Height IT Services Pvt. Ltd.

# Develop and maintain cross-platform mobile applications using React Native. # Build reusable components and front-end libraries for future use. # Work with RESTful APIs / GraphQL for data integration. # Optimize applications for maximum speed, responsiveness... 

HTC Global Services

UI/UX Designer Job at HTC Global Services

 ...person will work with the Client and internal HTC associates to help design the next phase of an exciting new solution HTC is building. This...  ...of detail to the HTC developers to build the solution. A UI/UX Designer is a professional responsible for the overall feel and...