Hotel Front Desk Receptionist Job at Best Western Plus Spokane North, Spokane, WA

TkZNNi9Cb2h3Q1VBTE9hN3NKUUhvRUNoTVE9PQ==
  • Best Western Plus Spokane North
  • Spokane, WA

Job Description

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, a commitment to guest satisfaction, and the ability to work over night shifts. If this sounds like you, apply today! This position is part-time to full time and must be flexible in scheduling. Responsibilities:

  • Mitigate customer complaints as needed
  • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
  • Communicate with housekeeping to make sure guest rooms are ready
Qualifications:
  • Has previous experience or working knowledge of Microsoft Office and reservation management systems
  • Well-versed in taking telephone calls and handling stressful situations
  • Displays impeccable interpersonal, time management, organizational skills, and customer service skills
  • High school diploma, GED, or equivalent
  • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
About Company: We are a beautiful 76-room hotel located in North Spokane just off of Newport Highway. Our top priority is to ensure we go above and beyond for all guests. Starting with a friendly and easy check-in to our beautiful, clean rooms. Medical benefits with buy-up options, and 401(k) with up to a 5% match. All employees earn paid vacation time and get to join a fun work environment with the possibility to grow!

Job Tags

Full time, Part time, Flexible hours, Shift work,

Similar Jobs

CRH

Ground/Maintenance Person Job at CRH

 ...aggregate distribution network covers Florida, Southern Mississippi, South Carolina, and Alabama. Position Overview The Plant Maintenance position will be responsible for daily maintenance and repair of the plant as well as other miscellaneous work that needs to be... 

Commonwealth of Pennsylvania

Audit Specialist 3 (Multiple Vacancies) Job at Commonwealth of Pennsylvania

 ...Audit Specialist 3 (Multiple Vacancies) Print ( Apply ? Audit Specialist 3 (Multiple Vacancies) Salary $67,736.00 - $102,905.00 Annually Location Dauphin County, PA Job Type Civil Service Permanent Full-Time Job Number... 

Macpower CNC Machines Limited

QC Engineer Job at Macpower CNC Machines Limited

# Conduct quality inspections of raw materials, in-process products, and finished goods. # Perform material and product testing...  ...Assist in quality audits and internal inspections. # Recommend process improvements to enhance product quality and efficiency.... 

Wilshire Law Firm

Cyber Security Engineer Job at Wilshire Law Firm

 ...Cyber Security Engineer Wilshire Law Firm is a distinguished, award-winning legal practice with over 18 years of experience, specializing in Personal Injury, Employee Rights, and Consumer Class Action lawsuits. We are dedicated to upholding the highest standards of... 

Propio Language Services

Onsite Spanish Interpreter - Wenatchee, WA Job at Propio Language Services

 ...Founded in 1998 Propio Language Services provides critical interpreting and translation services that improve the quality of life with...  ...subject matter knowledge, as required for various clients, such as medical, legal, social services, etc. Requirements: ~ Submission...