Job Description

The role of a Fire Alarm Senior Service Technician represents the highest level of technical expertise and leadership in fire alarm system servicing. This is a senior position within the team, responsible for leading complex projects, providing strategic guidance, and mentoring junior technicians. The role involves overseeing critical system inspections, resolving intricate technical challenges, and ensuring the superior performance and compliance of fire alarm systems.

Relocation assistance available for qualified candidates

Essential Functions and Responsibilities

• Lead and manage all aspects of fire alarm system servicing, including advanced inspections, complex troubleshooting, and in-depth repairs.
• Provide expert-level diagnostics and solutions for challenging technical issues in fire alarm systems to maintain optimal functionality.
• Oversee and conduct testing of all types of interconnected systems, ensuring compliance with NFPA 72 and other applicable codes.
• Develop and implement advanced maintenance strategies, system upgrades, and enhancement plans to optimize system performance.
• Mentor and guide junior technicians, developing training plans and conducting training sessions on various aspects of fire alarm systems.
• Collaborate with cross-functional teams to plan, execute, and oversee large-scale projects involving fire alarm systems.
• Conduct thorough system assessments, analyze performance data, and recommend system enhancements for maximum efficiency.
• Emphasize safety, quality service delivery, and customer satisfaction in all service activities, demonstrating a commitment to excellence and professionalism.
• Serve as a subject matter expert and provide remote assistance to team members, acting as the quality control authority for assessing their work.
• Prepare, review, and assess documentation related to fire alarm system installation, service, and maintenance, including installation plans, commissioning plans, testing plans, and schedules.
• This is not intended to be an all-inclusive list of job duties and responsibilities. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Minimum Qualifications

• Minimum of high school degree and ten years of related experience or two years of technology experience and eight years of related experience.
• NICET Fire Alarm Systems Level III or pass NICET III exam within 90 days of employment.

Additional Requirements

• Ability to obtain US Clearance, minimum DoD Secret Clearance.
• Position is subject to an additional customer background check.
• This position will require up to 15% travel throughout the United States.
• Above average level of attention to detail and professional work ethic.
• Commitment to excellence and a high quality of work.
• Knowledge of NFPA 72 and OSHA Requirements
• Ability to function in a controlled, effective manner under stress.
• Strong desire to continuously increase your skill set and take on more responsibility.
• Above average communication skills with customers, other field personnel, office staff and sub-contractors.
• Excellent decision-making skills.
• Strong leadership skills

Physical Requirements

• Lift at least 100 pounds at one time and 60 pounds for an extended period.
• Relocate a 12-foot stepladder without assistance.
• Work at various heights up to 60 feet and can climb and maintain balance on scaffolds, aerial lifts, catwalks, and all types of ladders.
• Walk, climb, lift, squat, crawl, kneel, push, pull and reach overhead on a routine and repetitive basis.
• Possess good vision (may be corrected vision), the ability to see in color, and the ability to hear and communicate in English.
• May use a standard ladder without exceeding the weight limit while carrying tools.
• Tell when something is wrong or is likely to go wrong.  It does not involve solving the problem, only recognizing there is a problem.
• Apply general rules to specific problems to produce answers that make sense.
• Combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events).
• See details at close range (within a few feet of the observer).
• Listen to and understand information and ideas presented through spoken words and sentences.
• Work overtime as directed by supervisor.
• Must be able to pass a background check.
• Must be able to pass random drug screening.
• Must have valid driver's license, good driving records to operate a MC Dean vehicle as part of this job requirement.
• Must consistently report to work on time, work well with other employees to accomplish a common goal, and maintain a safe work environment.
• Must have a reliable means of transportation to arrive on job sites which vary based on the customers' locations and schedules

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Disclaimer: This job description is intended to provide a general overview of the responsibilities and requirements of the position. It is not an exhaustive list of all duties, responsibilities, and skills required. The company reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Equal Employment Opportunity: HireVenture is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.

Confidentiality Notice: This job description and any accompanying attachments are confidential and may contain privileged information intended solely for the use of the individual or entity to whom they are addressed. If you have received this communication in error, please notify the sender immediately and delete the original message.

Copyright: This job description is copyrighted by HireVenture. Unauthorized use, reproduction, or distribution of this material is strictly prohibited without the written consent of HireVenture.

Note: The information provided in this job description is subject to change without notice. Please refer to the latest version of the job description available on our website for the most up-to-date information.

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