Experience tow truck dispatcher Job at GLOBAL PACIFIC SUPPORT, Houston, TX

TmxBOCt4SWh5aWNCS09tNHNwZ0lvVWFpTXc9PQ==
  • GLOBAL PACIFIC SUPPORT
  • Houston, TX

Job Description

Global Pacific Support is on the lookout for an experienced Tow Truck Dispatcher to join our dedicated team. In this critical role, you will manage and coordinate our towing operations to ensure our customers receive efficient and reliable service. Ideal candidates will possess strong organizational skills, proven dispatching experience, and the ability to thrive in a fast-paced environment while maintaining a customer-centric approach.

Key Responsibilities

  • Receive and process incoming calls from customers requesting towing services.
  • Gather necessary information regarding the service request, including vehicle details and location.
  • Utilize dispatch software to effectively allocate tow trucks and monitor service status.
  • Communicate with tow truck operators to ensure timely and effective service delivery.
  • Maintain clear communication with customers, providing updates on arrival times and service progress.
  • Document and maintain accurate records of all calls, services requested, and dispatched vehicles.
  • Address and resolve any customer inquiries or concerns in a professional manner.
  • Collaborate with team members to optimize dispatching processes and improve customer satisfaction.

Requirements

  • Significant experience as a tow truck dispatcher or in a similar role is required.
  • Strong verbal and written communication skills.
  • Proficient in using dispatch software and GPS tracking systems.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Excellent problem-solving skills and decision-making abilities.
  • Familiarity with local road networks and geographical areas is beneficial.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • Strong customer service attitude and professional demeanor.
  • Ability to work effectively within a team and foster a positive work environment.

Benefits

Competetive Salary, commission , Schedule Flexibility

Job Tags

Holiday work, Local area, Shift work, Afternoon shift,

Similar Jobs

Security Solutions of America

Unarmed Security Officer Job at Security Solutions of America

 ...Job Description Unarmed Security Officer (BHG) Newport News, VA, United States of America $ 17.00 - $ 17.00 Back Apply Now Back Apply Now Overview Security Solution of America (SSA) is one of the fastest growing security guard and patrol companies... 

Christus Health

Neurosurgery Technician Senior - Neurosurgery Job at Christus Health

Description CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women's services, a newborn nursery, comprehensive cardiovascular ...

Esri

Financial Analyst II - Cost/Schedule Job at Esri

 ...application experience preferred Master's in business administration, finance, accounting, or related field Total Rewards Esris competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental... 

Ohio Department of Aging

Post-doctoral Psychology Assistants - Grow with DBH Job at Ohio Department of Aging

 ...capacity and patient outcomes. Our regional hospitals have a high percentage of justice-involved patients. Post-Doctoral Psychology Assistants will gain experience in the specialized area of forensic psychology during their term. In this program, Post-Doctoral Psychology... 

CalOpps

Assistant City Attorney (20412781) Job at CalOpps

Description TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW. Job Announcement URL:https://www.governmentjobs.com/careers/srcity Additional Job PDF:Recruitment Contact Contact phone:(***) ***-****