Experience tow truck dispatcher Job at GLOBAL PACIFIC SUPPORT, Houston, TX

TmxBOCt4SWh5aWNCS09tNHNwZ0lvVWFpTXc9PQ==
  • GLOBAL PACIFIC SUPPORT
  • Houston, TX

Job Description

Global Pacific Support is on the lookout for an experienced Tow Truck Dispatcher to join our dedicated team. In this critical role, you will manage and coordinate our towing operations to ensure our customers receive efficient and reliable service. Ideal candidates will possess strong organizational skills, proven dispatching experience, and the ability to thrive in a fast-paced environment while maintaining a customer-centric approach.

Key Responsibilities

  • Receive and process incoming calls from customers requesting towing services.
  • Gather necessary information regarding the service request, including vehicle details and location.
  • Utilize dispatch software to effectively allocate tow trucks and monitor service status.
  • Communicate with tow truck operators to ensure timely and effective service delivery.
  • Maintain clear communication with customers, providing updates on arrival times and service progress.
  • Document and maintain accurate records of all calls, services requested, and dispatched vehicles.
  • Address and resolve any customer inquiries or concerns in a professional manner.
  • Collaborate with team members to optimize dispatching processes and improve customer satisfaction.

Requirements

  • Significant experience as a tow truck dispatcher or in a similar role is required.
  • Strong verbal and written communication skills.
  • Proficient in using dispatch software and GPS tracking systems.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Excellent problem-solving skills and decision-making abilities.
  • Familiarity with local road networks and geographical areas is beneficial.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • Strong customer service attitude and professional demeanor.
  • Ability to work effectively within a team and foster a positive work environment.

Benefits

Competetive Salary, commission , Schedule Flexibility

Job Tags

Holiday work, Local area, Shift work, Afternoon shift,

Similar Jobs

Griswold Home Care for Bucks & Montgomery Counties

Live In Caregiver Job at Griswold Home Care for Bucks & Montgomery Counties

Live-In Caregiver - Immediate Hire | Daily Pay OptionLocation: Serving clients throughout Montgomery County and nearby areasHiring Immediately...  ...with the client during the duration of their shift. Private sleeping quarters and downtime are provided. Hourly rate equates... 

Chippenham Hospital

Pediatric Hospitalist in Richmond, VA Job at Chippenham Hospital

 ...Deliver compassionate patient care through TeamHealth's opportunity for a full-time pediatric hospitalist physician to join our team at Chippenham Hospital in Richmond, Virginia. We are actively interviewing board-certified or board-eligible pediatric and internal medicine... 

Assurity Transportation Solutions

CDL A Dedicated Short Haul Truck Driver Job at Assurity Transportation Solutions

 ...Apply now(***) ***-**** dedicated short haul driver position, home weekends, possibly home for some breaks in the week too, dry freight with great pay and home time for work, life balance. Consistent home time with your family.. Excellent Home time, pay and benefits... 

Avera

Medical Assistant Scribe | 69th & Western part-time Job at Avera

**Location:**Avera Medical Group McGreevy-69th & Western**Worker Type:**Regular**Work Shift:**Day Shift (United States of America)**Pay Range:**_The pay range for this position is listed below. Actual pay rate dependent upon experience._$19.50 - $27.50**Position... 

Domino's Franchise

Delivery Driver - 3538 Tweedy Blvd Job at Domino's Franchise

 ...Cash Paid NIGHTLY! At Domino's Pizza, our most important ingredient is our People! Take the first step in joining our team, and...  ...team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working...