Experience tow truck dispatcher Job at GLOBAL PACIFIC SUPPORT, Houston, TX

TmxBOCt4SWh5aWNCS09tNHNwZ0lvVWFpTXc9PQ==
  • GLOBAL PACIFIC SUPPORT
  • Houston, TX

Job Description

Global Pacific Support is on the lookout for an experienced Tow Truck Dispatcher to join our dedicated team. In this critical role, you will manage and coordinate our towing operations to ensure our customers receive efficient and reliable service. Ideal candidates will possess strong organizational skills, proven dispatching experience, and the ability to thrive in a fast-paced environment while maintaining a customer-centric approach.

Key Responsibilities

  • Receive and process incoming calls from customers requesting towing services.
  • Gather necessary information regarding the service request, including vehicle details and location.
  • Utilize dispatch software to effectively allocate tow trucks and monitor service status.
  • Communicate with tow truck operators to ensure timely and effective service delivery.
  • Maintain clear communication with customers, providing updates on arrival times and service progress.
  • Document and maintain accurate records of all calls, services requested, and dispatched vehicles.
  • Address and resolve any customer inquiries or concerns in a professional manner.
  • Collaborate with team members to optimize dispatching processes and improve customer satisfaction.

Requirements

  • Significant experience as a tow truck dispatcher or in a similar role is required.
  • Strong verbal and written communication skills.
  • Proficient in using dispatch software and GPS tracking systems.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Excellent problem-solving skills and decision-making abilities.
  • Familiarity with local road networks and geographical areas is beneficial.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • Strong customer service attitude and professional demeanor.
  • Ability to work effectively within a team and foster a positive work environment.

Benefits

Competetive Salary, commission , Schedule Flexibility

Job Tags

Holiday work, Local area, Shift work, Afternoon shift,

Similar Jobs

Robert Half

Data Entry Clerk Job at Robert Half

Description We're looking for a detail-oriented Data Entry Clerk to support our team by accurately entering, updating, and maintaining information...  ...to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you... 

Youdo English

Online English Teacher (RMB250/hour) Job at Youdo English

We are now looking for part-time experienced business English teacher to help improve our students' ability of using English in a practical...  ... Target group: age 24+ young professionals Length: 1h each session Teaching style: 1-1 online communication via wechat or zoom

Atkinson's – Gas Station

Cashier Job at Atkinson's – Gas Station

 ...been in C-store industry for over 30 years. We bought the first Atkinsons store in Lumberton NC in 2005. Now we have total of 4 Atkinson Gas Stations in Robeson and Cumberland county. We are family owned. Atkinson Gas Station Mission: Atkinsons makes HAPPY.... 

Steadfast

CDL Class A Driver Job at Steadfast

 ...must have a clean driving record and be able to be insured. ***If you are truly interested in working, come to our shop in the mornings (Monday-Friday, excluding holidays) between 6:30am - 7:00am to be interviewed immediately. We can start people immediately if they... 

Key Point Health Services, Inc.

Support Staff- Awake Overnight Job at Key Point Health Services, Inc.

 ...Responsible for medication monitoring and education to support self-dosing of medication. What You Need High school diploma, no experience required. Valid and active Maryland driver's license (or state of residence) Pass a criminal background check, MVA check,...