Experience tow truck dispatcher Job at GLOBAL PACIFIC SUPPORT, Houston, TX

TmxBOCt4SWh5aWNCS09tNHNwZ0lvVWFpTXc9PQ==
  • GLOBAL PACIFIC SUPPORT
  • Houston, TX

Job Description

Global Pacific Support is on the lookout for an experienced Tow Truck Dispatcher to join our dedicated team. In this critical role, you will manage and coordinate our towing operations to ensure our customers receive efficient and reliable service. Ideal candidates will possess strong organizational skills, proven dispatching experience, and the ability to thrive in a fast-paced environment while maintaining a customer-centric approach.

Key Responsibilities

  • Receive and process incoming calls from customers requesting towing services.
  • Gather necessary information regarding the service request, including vehicle details and location.
  • Utilize dispatch software to effectively allocate tow trucks and monitor service status.
  • Communicate with tow truck operators to ensure timely and effective service delivery.
  • Maintain clear communication with customers, providing updates on arrival times and service progress.
  • Document and maintain accurate records of all calls, services requested, and dispatched vehicles.
  • Address and resolve any customer inquiries or concerns in a professional manner.
  • Collaborate with team members to optimize dispatching processes and improve customer satisfaction.

Requirements

  • Significant experience as a tow truck dispatcher or in a similar role is required.
  • Strong verbal and written communication skills.
  • Proficient in using dispatch software and GPS tracking systems.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Excellent problem-solving skills and decision-making abilities.
  • Familiarity with local road networks and geographical areas is beneficial.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • Strong customer service attitude and professional demeanor.
  • Ability to work effectively within a team and foster a positive work environment.

Benefits

Competetive Salary, commission , Schedule Flexibility

Job Tags

Holiday work, Local area, Shift work, Afternoon shift,

Similar Jobs

CHS Inc.

Hazmat Truck Driver Job at CHS Inc.

 ...looking for a dedicated and safety-focused Truck Driver to join our **Hazmat Truck Driver** team! This...  ...Qualifications (required)**+ Valid Class A CDL with Hazmat/Tanker endorsement+ 2+ years of verifiable tractor trailer experience+ Must meet minimum age requirement+ Ability to... 

JCPenney

WFM Real-Time Analyst Job at JCPenney

 ...insurance, paid vacation/holidays, 401(k) Savings Plan with company match for eligible associates, and a generous associate discount on JCPenney merchandise. The pay range for this position is $20.00-$25.00 per hour. About JCPenney JCPenney is the shopping... 

Compass Group, North America

Sterile Processing Operations Manager - Overnight - Ithaca, NY Job at Compass Group, North America

 ...Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at .**Job Summary**Working as an **Operations Manager - Sterile Processing** , you will be responsible for directing and leading all... 

Collaborative Support Programs of NJ

Wellness Mentor | Community Drop-In Job at Collaborative Support Programs of NJ

Apply Job Type Part-time Description CSPNJ, a mental health nonprofit agency, is looking for Wellness Mentors. Under the direction of the Wellness Center Manager, the Wellness Mentor acts as a leader and role model for members, visitors, and community members... 

Total Shape

Chat Support Advisor Job at Total Shape

 ...The Role: Company: Total Shape Location: Remote Monthly Salary: $1,200 $1,500 (USD), depending on experience Role Overview: Were looking for a friendly, detail-oriented Chat Support Advisor to join our customer service team. You will be the first...