Experience tow truck dispatcher Job at GLOBAL PACIFIC SUPPORT, Houston, TX

TmxBOCt4SWh5aWNCS09tNHNwZ0lvVWFpTXc9PQ==
  • GLOBAL PACIFIC SUPPORT
  • Houston, TX

Job Description

Global Pacific Support is on the lookout for an experienced Tow Truck Dispatcher to join our dedicated team. In this critical role, you will manage and coordinate our towing operations to ensure our customers receive efficient and reliable service. Ideal candidates will possess strong organizational skills, proven dispatching experience, and the ability to thrive in a fast-paced environment while maintaining a customer-centric approach.

Key Responsibilities

  • Receive and process incoming calls from customers requesting towing services.
  • Gather necessary information regarding the service request, including vehicle details and location.
  • Utilize dispatch software to effectively allocate tow trucks and monitor service status.
  • Communicate with tow truck operators to ensure timely and effective service delivery.
  • Maintain clear communication with customers, providing updates on arrival times and service progress.
  • Document and maintain accurate records of all calls, services requested, and dispatched vehicles.
  • Address and resolve any customer inquiries or concerns in a professional manner.
  • Collaborate with team members to optimize dispatching processes and improve customer satisfaction.

Requirements

  • Significant experience as a tow truck dispatcher or in a similar role is required.
  • Strong verbal and written communication skills.
  • Proficient in using dispatch software and GPS tracking systems.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Excellent problem-solving skills and decision-making abilities.
  • Familiarity with local road networks and geographical areas is beneficial.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • Strong customer service attitude and professional demeanor.
  • Ability to work effectively within a team and foster a positive work environment.

Benefits

Competetive Salary, commission , Schedule Flexibility

Job Tags

Holiday work, Local area, Shift work, Afternoon shift,

Similar Jobs

Ace Hardware

SMALL ENGINE MECHANIC Job at Ace Hardware

 ...Job Description: Small Engine Mechanic $20-$23/Hour DOE 160 San Mateo Road, Unit E, Half Moon Bay CA 94019 The primary responsibilities of the small engine mechanic are to diagnose and repair small engines while delivering professional, timely and quality service to... 

NMSU Conference Services

Multimedia journalist Job at NMSU Conference Services

 ...1.00 Exempt or Non-Exempt : Exempt Summary: KRWG Public Media, a joint licensee at New Mexico State University in Las Cruces,...  ...supplement our TV and FM distribution with a firm understanding of digital and social media's importance in reaching our audience. Producer... 

Domino's Franchise

Delivery Driver - 2255 E Division St Job at Domino's Franchise

 ...Looking to make some extra cash in your spare time? Tried the food deliveryorrideshare gigs but tired of them taking most of the money?...  ...is booming so dont miss your chance to cash in & join the #1 Pizza Delivery company in the world! Qualifications Must be... 

LaunchPointPEO

Dog Trainer Job at LaunchPointPEO

 ...CTO Dog Training operates with an individualized approach and a belief that each dog and dog/owner team deserves the best tools available...  ...dog by the Master Training/Supervisor Work with the Master Trainer and Owner(s) to oversee operations and ensure effective, safe,... 

ICON

Clinical Research Associate Job at ICON

 ...As a Clinical Research Associate you will be joining the worlds largest & most comprehensive clinical research organisation, powered...  ...improvement. What you will be doing: Completes onsite and remote monitoring activities in accordance with all ICH-GCP guidelines...