Job Description

Entry-Level Customer Experience Specialist

Join Our Fun & Energetic Team!

Are you a people person with a spark of enthusiasm? Ready to jump into a role where you can learn, grow, and make a difference? Come be a part of Natran Green Pest Control!

What We’re About:

At Natran, we’re all about exceptional pest control that’s friendly to families, pets, and the planet. As a Customer Experience Specialist, you’ll be joining a lively, supportive team where your positive energy will shine. This is your entryway into a rewarding career with plenty of room to grow!

What You’ll Do:

• Make outgoing calls to follow up on the status of customer quotes on behalf of sales reps.
• Ensure accuracy and completeness of new service quotes and customer accounts; communicate with sales reps to obtain missing information.
• Use your charm and newly acquired pest control knowledge to help customers make informed decisions.
• Keep things organized and ensure smooth communication between teams.

What We Offer:

• No Experience Needed: We’ll train you for your new position and help you obtain your general pest control licensing. All testing and training fees are paid by us!
• Growth Potential: Opportunities to advance within our Customer Experience Department into Customer Care, Inside Sales, and more.
• Fun Work Environment: Work hard, play hard with a team that celebrates wins with fun events and enjoys team nights.
• Hybrid Schedule: Enjoy a mix of in-office and remote work (3 days in-office, 2 days remote).
• Great Benefits: $15/hr, benefits with employer contribution, PTO, and paid company holidays.

Who We’re Looking For:

• People Skills: Love connecting with people and making their day better.
• Communication Skills: Clear and empathetic in every interaction.
• Adaptability: Eager to learn and thrive in a dynamic environment.
• Tech-Savvy: Comfortable with CRM software and typing speed of at least 30 WPM.
• Passion: Excited about eco-friendly solutions and improving lives.
• Critical Thinking: Keen to identify and solve issues with accuracy.

Ready to join a team that’s as passionate about customer satisfaction as you are? Apply now and let’s make a positive impact together!

Apply Today!

Visit Natran.com to learn more. Send your resume and complete our Culture Index Survey to get started.

We’re looking forward to meeting you and growing together!

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