Earn $40/Hour as a Virtual Chat Assistant - Work from Home Job at MORA Asian Fusion, Chicago, IL

TkZjOC94c294eUlQSSs2OHNwWU5xa1Np
  • MORA Asian Fusion
  • Chicago, IL

Job Description

Are you tech-savvy, a great communicator, and looking for a flexible remote role? Join our team as a Virtual Chat Assistant and help deliver exceptional customer support through real-time chat. If you excel in problem-solving and multitasking, this role is perfect for you!

Key Responsibilities
Respond to customer inquiries promptly and professionally via live chat platforms.
Provide accurate information about products, services, and policies.
Resolve customer issues, troubleshoot problems, and escalate complex inquiries as needed.
Maintain a high level of customer satisfaction by addressing concerns efficiently.
Document customer interactions and update records using CRM software.
Work collaboratively with the support team to improve processes and meet performance goals.
Qualifications and Experience
Experience:
Minimum 1-2 years of experience in customer support, chat support, or a related field.
Experience in handling multiple chat sessions simultaneously is preferred.
Familiarity with remote work and chat-based communication platforms.
Technical Skills:
Proficient in using live chat tools (e.g., Zendesk Chat, LiveChat, Intercom).
Comfortable navigating CRM systems and other support tools (e.g., Salesforce, Freshdesk).
Strong typing speed and accuracy (typing speed of at least 50 WPM preferred).
Communication Skills:
Excellent written communication with a focus on clarity and professionalism.
Strong ability to interpret and resolve customer issues in real time.
Key Competencies
Exceptional multitasking skills to manage multiple chat conversations efficiently.
Strong problem-solving and critical-thinking abilities.
Ability to remain calm and empathetic in challenging situations.
Self-motivated, organized, and able to work independently in a remote environment.
What We Offer
Competitive Pay: Earn $40 per hour.
Remote Flexibility: Work from the comfort of your home or anywhere with a reliable internet connection.
Growth Opportunities: Access to professional development and career advancement pathways.
Supportive Team: Join a collaborative environment that values innovation and employee success.
Why Work With Us?
We're passionate about delivering exceptional customer experiences, and we believe that starts with empowering our employees. This is your chance to join a dynamic team where your skills and contributions will be recognized and rewarded.

Don't miss this opportunity—apply today and become a valued part of our team!
Employment Type: Full-Time
Salary: $ 40.00 50.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job, Flexible hours,

Similar Jobs

Proximity Works

Social Media Marketing Manager (US) Job at Proximity Works

 ...for a creative and strategic Social Media Manager to join our growing team. You need to...  ...of how to build and maintain an identity online. As the first hire in our Marketing/Social...  ...work experience in social media and community management. Excellent written communication... 

Road Ranger LLC

FP&A Analyst Job at Road Ranger LLC

 ...Road Ranger, a multi-state Travel Center company, is seeking an FP&A Analyst to join its Finance Department at its Schaumburg Headquarters! Position Summary: Working under the direct supervision of the Chief Financial Officer, the primary functions of this role are... 

ABM Industries

Part Time Cleaner - 8 hours a week Job at ABM Industries

 ...vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.**Benefit Information:**ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Front Line Team Members... 

St Anselm

Host Job at St Anselm

 ...with offbeat dcor, dining at St. Anselm is the total package. The team is seeking Hosts with a genuine sense of warmth and hospitality! This position offers a comprehensive package including: Medical, Dental, and Vision Benefits Coverage Paid Vacation... 

PJ Mechanical

Administrative Assistant Job at PJ Mechanical

 ...PJ Mechanical is seeking an Administrative Assistant. PJ Mechanical is a PremierNew York construction, HVAC, and service specialist'scompany. We are looking for a responsible Administrative Assistant to perform a variety of administrative and clerical tasks. Duties...