Job Description
About The Milken Institute The Milken Institute is a globally minded, publicly supported, non-partisan, and nonprofit think tank headquartered in Santa Monica, with offices in Washington, DC, New York, London, Abu Dhabi, and Singapore. For the past three decades, the Milken Institute has served as a catalyst for practical, scalable solutions to global challenges by connecting human, financial, and educational resources to those who need them. Guided by a conviction that the best ideas, under-resourced, cannot succeed, we conduct research and analysis and convene top experts, innovators, and influencers from different backgrounds and competing viewpoints. We leverage this expertise and insight to construct programs and policy initiatives. These activities are designed to help people build meaningful lives, in which they can experience health and well-being, pursue effective education and gainful employment, and access the resources required to create ever-expanding opportunities for themselves and their broader communities.
The Milken Institute’s events and programmatic activities, involve the exchange of ideas with leaders from around the world. The Institute hosts more than 200 events each year, with our annual flagship event, Global Conference, bringing together 4,500+ participants from around the world, featuring more than 900+ speakers throughout 200+ sessions over the course of the event.
About The Position As the Director of Safety and Security, you will play a critical leadership role in fostering a culture of safety, vigilance, and preparedness across our campus. Reporting to the Executive Director of Hospitality, you will be responsible for ensuring the security and well-being of our visitors, guests, team members, and property. This role encompasses oversight of all safety and security functions, including training, emergency response planning, loss prevention, compliance, and coordination with law enforcement.
Responsibilities - Develop and implement comprehensive safety and security plans for the building, leading all related operations including emergency preparedness, workplace safety initiatives, OSHA compliance, fire and life safety protocols, evacuation plans and adherence to campus and regulatory standards.
- Administer the effective patrolling of both interior and exterior campus areas to identify and mitigate safety and security risks.
- Oversee after-hours access to secured areas, ensuring proper authorization, documentation, and monitoring.
- Lead investigations involving accidents, thefts, property loss, or unlawful activity.
- Manage responses to emergency situations, including safety hazards, fires, medical incidents, and threats to life or property.
- Serve as the primary liaison with federal, state, and local law enforcement agencies.
- Ensure accurate and timely completion of all required incident reports and departmental documentation.
- Recruit, train, and lead the security team, promoting professional development, accountability, and a culture of excellence.
- Monitor team member performance, providing coaching, counseling, evaluations, recognition, and scheduling support.
- Oversee access control systems and maintain comprehensive shift logs and records.
- Manage the issuance and safekeeping of keys, radios, and security equipment in accordance with campus protocols.
- Duties as assigned.
Qualifications - Minimum of 10 years of progressive experience in safety and security leadership preferably in luxury hospitality (hotels, resorts) or high-profile institutions, or similarly guests’ service driven environments.
- Proven expertise in crisis management and emergency response, with a track record of building and leading high-performing teams.
- Experience managing third-party security vendors and service contracts.
- Strong organizational skills with the ability to multitask, prioritize effectively, and operate under pressure.
- Physical ability to stand and walk for extended periods (up to 8 hours per shift).
- Excellent verbal and written communication skills, with the ability to interact effectively with guests, colleagues, and senior leadership.
- Experience in KASTLE control system is a plus
Working Conditions & Travel Requirements This position will work in a professional office environment five days a week, with Flexibility to work evenings, weekends, and holidays as needed for event execution. Please understand, this schedule is subject to change at the Institute’s sole discretion.
Note The statements herein are intended to describe the overall nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
We are interested in qualified candidates who are eligible to work in the United States. Please note, we are not sponsoring visas at this time, being authorized to work in the U.S. is a precondition of employment.
Please submit resume and cover letter illustrating how your experience and skills will contribute to the department and any unique qualities you bring to the position. If applying via Indeed, please upload your resume and any supporting documentation as
one attachment.
Any application that does not include both a resume and cover letter will be rejected . If you are unable to complete this application due to a disability, contact our Human Resources department to ask for an accommodation or an alternative application process.
Our Culture The Milken Institute is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability or status as a veteran.
Every person at the Milken Institute is treated with respect, supported with resources and training, and exposed to a broad range of experiences. We foster a space for growth with opportunities to share knowledge and passion with both clients and colleagues. We are committed to building a diverse workforce and creating an inclusive environment where everyone can thrive. Our leadership is actively involved in our commitment to diversity and inclusion, and fostering a culture that creates opportunities for everyone.
Benefits - Health Care Plan (Medical, Dental & Vision)
- Retirement Plan - 403b (5% match)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Personal, Vacation, Sick & Public Holidays)
- Family Leave (Maternity & Paternity)
- Fertility Support
- Short-Term & Long-Term Disability
- Flexible Spending Account (FSAs)
- Pet Insurance Discount
- Training & Development:
- LinkedIn Learning – over 15,000 self-guided classes offered
- Annual Mentor Program
- Wellness Resources:
- Employee Assistance Program
- CALM app membership
Job Tags
Contract work, Temporary work, Work at office, Local area, Visa sponsorship, Flexible hours, Shift work, Weekend work, Afternoon shift,