Our client serves the region by providing high quality medical services to residents of the Antelope Valley, Santa Clarita Valley, and surrounding communities. The hospital features 184 licensed acute care beds as well as in and out patient surgery, an Advanced Primary Stroke Center, cardiac services featuring a STEMI Receiving Center (heart attack) and a 35-bed 24-hour ER department.
Essential Job Duties:
The Director of Patient Experience/ Patient Advocate reports to the Chief Operations Officer and has a leadership role within the organization that oversees and refines the customer experience. This includes identifying tools to sharpen our understanding of our customer base, examine how multiple teams can provide seamless customer service, and proactively improve each customer touch point. Working with multiple teams, the position has full accountability for formulating, summarizing and publishing patient experience survey results. Responsibility includes but not limited to, ensuring the Customer Experience team champions a customer –centric culture across the facility. The job profile includes
coordination of the hospital-wide volunteer program with responsibilities for recruitment, on-boarding, training, scheduling and recognition.
This role works closely with the CBO in response to patient disputes and billing issues. Provides family support for spiritual/bereavement and or counseling as needed or requested, acknowledging and respecting individual beliefs, culture and values related to life’s meaning involving loss.
Responsibilities include facilitating Employee Reward and Recognition activities and engagement. Leads and directs the planning and execution of the Annual Employee Service Awards Recognition Event.
Requirements:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, patients, and the general public.
Ability to define problems, collect data, establish facts, and draw conclusions. Ability to interpret an extensive variety ofThis opportunity offers the following:
Challenging and rewarding work environment
Growth and development opportunities within its subsidiaries
Competitive compensation
401k plan with company match
SoFi Student Loan Refinancing Program
Student Loan Repayment Assistance Program
Relocation Assistance available.
Hello-i am looking for a live-in household helper- to Help with day to day house related tasks- cleaning, cooking, prepping vegetables, making meals, laundry, organizing some areas of the house. we are located in west Chester PA area. You dont need to drive. Compensated...
...part-time, 32 hours per week, 0.8 FTE. The Operating Room Assistant reflects the mission, vision, and values of Northwestern Memorial... ...a push/pull force up to 50 pounds Preferred: Previous hospital experience preferred in transport or Environmental Service...
...In addition to operating an Excavator, Skid Steer, and Backhoe: We are looking for an individual... ...in learning to operate drilling equipment for test boring investigations along with... ...~5 or more years experience operating heavy equipment. ~ Not afraid to learn, get...
...including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from...
...,000 per year Requirements: ~ We are looking for a skilled Data Analyst who is eager to use their data analytics expertise to make a significant... ..., and professional development support. The work location is hybrid remote in Lansing, MI 48933. last updated 48 week of 2025...