Job Description

Req ID: 325348

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Delivery Director (REMOTE) to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX).

Responsible for overseeing and ensuring the successful delivery of projects and services, often in a consulting or software context, accountable for meeting client expectations, adhering to project timelines and budgets, and managing both internal and external stakeholders. 

Key Responsibilities:

• Strategic Leadership: Defining and executing the strategic direction of the delivery center, ensuring alignment with business goals and client needs. 
  
• Project Management: Overseeing multiple projects, managing project managers and teams, and monitoring project progress to ensure timely and within-budget delivery. 
  
• Client Relationship Management: Building and maintaining strong relationships with clients, acting as a point of escalation for issues, and ensuring client satisfaction. 
  
• Team Leadership: Managing, mentoring, and developing a delivery team, fostering a culture of continuous improvement and excellence. 

• Risk Management: Identifying and managing project risks, mitigating potential issues to ensure successful delivery. 

• Financial Management: Managing project budgets, ensuring profitability, and tracking key financial metrics. 

• Stakeholder Communication: Maintaining clear and effective communication with all stakeholders, including clients, internal teams, and leadership. 

• Process Improvement: Identifying opportunities for improvement in delivery processes and implementing best practices to enhance efficiency and effectiveness. 

• Technology and Agile Practices: Staying up-to-date with industry trends and emerging technologies, and driving the adoption of agile methodologies and frameworks within the team. 

• Quality Assurance: Ensuring that all deliverables meet the required quality standards and expectations. 

Skills and Qualifications:

• Ability to think strategically and contribute to the overall business goal
• Understanding financial management principles and the ability to track project budgets and profitability. 
• Understanding of relevant technical skills and technologies, depending on the specific industry or sector. 
• Strong leadership and management skills, with the ability to motivate and inspire teams. 
• Proven experience in project management, with a strong understanding of project methodologies and frameworks. 
• Excellent communication and interpersonal skills, with the ability to effectively communicate with both internal and external stakeholders. 

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About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at  us.nttdata.com

NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at .  This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

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