Customer Service Representative - Entry Level Job at Invictus, Hayward, CA

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  • Invictus
  • Hayward, CA

Job Description

We’re seeking a motivated and organized Customer Service Representative to join our dynamic team! In this hands-on role, you’ll support customer interactions, community outreach, and live events, helping to deliver exceptional experiences for attendees and participants.

No prior experience required—just bring a positive attitude, strong communication skills, and eagerness to learn.

Key Responsibilities

  • Provide friendly and professional assistance to customers and event attendees

  • Answer questions and share information about our organization, events, and campaigns

  • Support coordination of event logistics including materials, signage, and supplies

  • Help with setup, on-site support, and cleanup of events and outreach activities

  • Assist team members to ensure smooth operations and excellent customer experiences

  • Track customer engagement and gather feedback for continuous improvement

Qualifications

  • Strong communication and interpersonal skills

  • Friendly, approachable, and comfortable engaging with the public

  • Highly organized with attention to detail

  • Able to thrive in a fast-paced, team-oriented environment

  • Reliable, punctual, and professional

  • High school diploma or equivalent required

  • Bonus: Experience in customer service, events, hospitality, or volunteer roles

What We Offer

  • Paid training and personalized mentorship

  • Opportunities for growth into event coordination or outreach roles

  • Supportive and inclusive team culture

  • Flexible schedules with varied, hands-on workdays

  • Competitive pay plus performance-based bonuses

  • Medical benefits included

  • The chance to contribute to meaningful community events

Job Tags

Full time, Flexible hours,

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