**The role: **
Earn up to $3,500 per month (depending on experience) as a Customer Service Representative at Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition.
As a Customer Service Representative, you will be the first point of contact for our clients and customers. You will provide them with information, assistance, and support regarding our products and services. You will also handle customer inquiries, complaints, and feedback through various channels, such as phone, email, chat, and social media.
**Head on over to search on Google** for “**Venture Smarter**” then go to our Career page from the homepage – if you dare to aspire for better in your career!
_**** Given the high number of applications we receive, we will only respond to those who meet the qualifications for the positions applied for._
_Please note that we will not reply to job application inquiries sent to our social media accounts. All communication from us will be conducted via email._
_If you do not receive a response, you are welcome to re-apply after six months for another suitable position within our company. ****_
Venture Smarter has been featured in media outlets such as CBS News, Digital Journal, and Go Banking Rates. Check us out – you’ll know we’re the place to be.
**What the job entails:**
• Answer incoming calls and emails from customers and respond to their questions and concerns
• Provide information about our products and services, such as features, benefits, pricing, and availability
• Process orders, payments, refunds, and returns, and update customer records accordingly
• Resolve customer issues and complaints or escalate them to the appropriate department or manager
• Collect and record customer feedback and suggestions and share them with the relevant teams
• Maintain a high level of customer satisfaction and loyalty and follow up with customers when necessary
• Collaborate with other customer service representatives and teams to ensure consistent and quality service delivery
• Stay updated on our products and services, policies and procedures, and industry trends and best practices
**Job Requirements:**
• High school diploma or equivalent; bachelor's degree in a related field is a plus
• Previous experience in customer service, sales, or a similar role, preferably in a tech or consulting industry
• Excellent communication, interpersonal, and listening skills, with the ability to communicate effectively with diverse customers and stakeholders
• Proficient in Microsoft Office and CRM software, such as Salesforce, HubSpot, or Zendesk
• Ability to work in a fast-paced, dynamic, and customer-oriented environment and adapt to changing needs and expectations
• Ability to work independently and as part of a team and manage multiple tasks and priorities
• Attention to detail, accuracy, and quality, with a problem-solving and customer-centric mindset
...The Office of Attorney General Keith Ellison one of Minnesotas largest public law offices and recognized as a 2022 Star Tribune Top Workplace Minnesota and 2022 Top Workplace USA has a clear mission: we help Minnesotans afford their lives and live with dignity, safety...
...including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully- Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from...
...where you will find an abundance of cultural resources, a creative spirit and a curiosity to discover. Summary: The Area Chief of Engineering will report directly to the Area Director of Engineering to help lead and support the maintenance colleagues and ensure...
...positively influence others Flexible scheduling (and closed on Sundays) Learning first-hand from an experienced Operator and Restaurant Leaders Intentional growth and development to help you reach your professional goals Scholarship opportunities...
...ensures compliance with Aramark and client policies, procedures, guidelines, and standards as well as all applicable government, regulatory and/or accrediting agency standards and codes. COMPENSATION: The salary rate for this position is $110,000.00 to $120,000.00...