Customer service representative Job at VDart Inc, Remote

TWxzdytoc3V4Q0VKSSthNHM1RU5yRUN1TVE9PQ==
  • VDart Inc
  • Remote

Job Description

Role: Customer service representative

Location: Lincoln, NEBRASKA (Remote)

Type: Contract

Role Responsibilities:

  • Answer incoming phone calls from healthcare providers regarding benefits and eligibility, billing and payments, authorizations for treatment, explanation of benefits, etc.
  • Create written correspondence if issues were not resolved during the call
  • Conduct provider outreach phone calls to collect missing information from medical providers.
  • Route inquiries needing further investigation to the appropriate department and conduct routine case checks as needed.
  • Complete all relevant documentation necessary to track provider issues and facilitate the reporting of overall trends.

Required Skills/Experience:

  • High school diploma or equivalent.
  • 1+ year(s) of experience working from home.
  • 1+ year(s) of customer service call center experience.
  • Minimum internet speed of 20 upload/20 download.

Job Tags

Contract work, Remote job,

Similar Jobs

AECOM

Assistant Project Manager Job at AECOM

 ...scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around...  ...Description AECOM is currently seeking an Assistant Project Manager for our DC office location. The... 

Bandwidth

IP Network Engineering Intern - Summer 2025 Job at Bandwidth

 ...biggest brands. We are the APIs and global network behind the platforms that the Global 20...  ...For:As a Summer 2025 IP Network Engineering Intern at Bandwidth you can expect to work...  ...? WellAre you ready for an awesome internship experience? At Bandwidth were all... 

State of Florida

Economist (Office of Economic & Demographic Research) Job at State of Florida

 ...Working Title: Economist (Office of Economic & Demographic Research) Pay Plan: Legislature Salary: Salary Commensurate with...  ...Knowledge of forecasting and projection techniques. Knowledge of social science research practices and standards. Knowledge of computer... 

U.S. Army

Military Police Officer Job at U.S. Army

As a part of a team of soldiers, you secure your future with a career in the Active Duty Army (full-time), pay for college, guaranteed healthcare with family benefits. You gain leadership skills, college credit, and job-security. This is an entry-level position with no...

Beech Valley Solutions

Remote Bookkeeper Job at Beech Valley Solutions

 ...career-building projects that match interests, industries, and experience levels. Role Description: We are searching for top US Bookkeepers. Do you fit the bill? As a Remote Bookkeeperwith Beech Valley, you will work remotely as an advisor to cutting-edge companies...