This posting is for a pending award.
Location: Annapolis, MD & Baltimore, MD (Hybrid/Telework Eligible)Applied Technology Services is seeking a Senior Business Analyst to support the Comptroller of Maryland (COM) driving continuous improvement initiatives within the Unclaimed Property and Field Enforcement Divisions . This role offers the opportunity to make a direct impact on the efficiency, accuracy, and security of critical state operations.
As a Business Analyst, you will collaborate with COM staff to identify opportunities, design solutions, and deliver measurable improvements across business processes, systems, and workflows. This is a hands-on role for a professional who thrives on problem-solving, process reengineering, and delivering tangible results.
You will lead and support projects that enhance operational performance, including:
Process Documentation & Training – Develop clear, comprehensive documentation and training materials for existing business processes.
Internal Controls – Identify gaps and recommend solutions to strengthen compliance and accountability.
Technology & Tools – Partner with technical teams to design or enhance workflows and tools within COM’s technology environment (Excel, SharePoint, Power BI, ServiceNow, KAPS, Revenue Premier).
Process Reengineering – Redesign workflows to improve efficiency, accuracy, cost-effectiveness, and employee satisfaction.
Quality Assurance – Provide testing and support for business processes migrating into new applications.
Each Division will benefit from at least two significant projects during the contract term. Deliverables will include:
A written project proposal with measurable objectives and performance metrics
A detailed Standard Operating Procedure (SOP) for reviewed processes
A close-out report with recommendations, risk analysis, and outcome evaluation
Required:
Minimum 3 years of experience in business process analysis, documentation, SOP development, or process reengineering
Bachelor’s degree in Business Administration or related field
Professional certification such as CBAP, PMI-PBA, CAPM , or equivalent
Preferred:
3+ years of project management experience with responsibility for delivering complex initiatives on time and within scope
Worksites: 80 Calvert St., Annapolis, MD and 7 St. Paul St., Baltimore, MD
Telework: Eligible (with some required on-site presence)
Security: Position requires handling confidential information and passing a background investigation
Full-Time Employee Benefits:
Special Event Security Position Overview: We are looking for dedicated and highly capable Special Event Security Guards to ensure the safety and security of attendees, staff, and assets during various special events. The ideal candidate will have strong observational...
...Harney District Hospital is seeking an Emergency Room Physician to provide coverage for the Emergency Department. Harney District Hospital is a 25-bed critical access facility and a level IV trauma center located in Burns, Oregon. We average 10-12 patients in the ED for...
...collection from contractors ~ Use internal systems (AS9 and Oracle) to process invoices and contracts ~ Troubleshoot invoicing errors/discrepancies with vendors. ~ Provide process improvement recommendations ~ Interface regularly with vendors and internal teams...
Warehouse Associate JOB-10045489 Anticipated Start Date Dec. 18, 2025 Location Roswell, GA Type of Employment Contract Employer Info Our client is a provider of electrical, industrial, communications, maintenance, repair and operating...
...our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. Program Overview HomeBase provides case management and essential services to at-risk individuals and families to prevent homelessness. Individuals and...