This posting is for a pending award.
Location: Annapolis, MD & Baltimore, MD (Hybrid/Telework Eligible)Applied Technology Services is seeking a Senior Business Analyst to support the Comptroller of Maryland (COM) driving continuous improvement initiatives within the Unclaimed Property and Field Enforcement Divisions . This role offers the opportunity to make a direct impact on the efficiency, accuracy, and security of critical state operations.
As a Business Analyst, you will collaborate with COM staff to identify opportunities, design solutions, and deliver measurable improvements across business processes, systems, and workflows. This is a hands-on role for a professional who thrives on problem-solving, process reengineering, and delivering tangible results.
You will lead and support projects that enhance operational performance, including:
Process Documentation & Training – Develop clear, comprehensive documentation and training materials for existing business processes.
Internal Controls – Identify gaps and recommend solutions to strengthen compliance and accountability.
Technology & Tools – Partner with technical teams to design or enhance workflows and tools within COM’s technology environment (Excel, SharePoint, Power BI, ServiceNow, KAPS, Revenue Premier).
Process Reengineering – Redesign workflows to improve efficiency, accuracy, cost-effectiveness, and employee satisfaction.
Quality Assurance – Provide testing and support for business processes migrating into new applications.
Each Division will benefit from at least two significant projects during the contract term. Deliverables will include:
A written project proposal with measurable objectives and performance metrics
A detailed Standard Operating Procedure (SOP) for reviewed processes
A close-out report with recommendations, risk analysis, and outcome evaluation
Required:
Minimum 3 years of experience in business process analysis, documentation, SOP development, or process reengineering
Bachelor’s degree in Business Administration or related field
Professional certification such as CBAP, PMI-PBA, CAPM , or equivalent
Preferred:
3+ years of project management experience with responsibility for delivering complex initiatives on time and within scope
Worksites: 80 Calvert St., Annapolis, MD and 7 St. Paul St., Baltimore, MD
Telework: Eligible (with some required on-site presence)
Security: Position requires handling confidential information and passing a background investigation
Full-Time Employee Benefits:
...Mast-Jgermeister US, Inc. , is seeking a highly motivated and detail-oriented Summer Finance Intern to join our team. This position is ideal for a finance, accounting, or business studentor recent graduatewho is eager to develop their skills in financial analysis...
...One of our clients has a full-time opening for a talented and experienced Junior eDiscovery Analyst demonstrating mastery of technical practices for legal professionals. As an eDiscovery Analyst, you will work under the Electronic Discovery Reference Model (EDRM) and...
**Salesforce Developer/Architect****Category:** Software Development/ Engineering**Main location:** United States, ALL**Position ID:** J11... ...Specifically, you will engage with our clients to understand high-level business and technical requirements, to evaluate and propose...
The Transaction Coordinator / Client Care Coordinator plays a vital role in delivering exceptional service to clients from contract to... ...during and after transactions Coordinate home inspections, appraisals, and other service appointments Communicate with lenders, title...
...Job Description: We are seeking a detail-oriented and proactive Virtual Assistant / Lead Generation Specialist to support our business development and operations teams. The ideal candidate will be based in the United States, have excellent communication skills, and...