Job Description

Bilingual Bookkeeper Remote - Must live in GA, FL, TN or MT, An d Must Read, Write, and Speak Spanish Fluently

About Us

StartCHURCH is a company dedicated to meeting the needs of pastors and ministry leaders who have a vision to make a difference in their communities by establishing new churches and ministries. StartCHURCH helps nonprofit organizations establish a legal foundation, as well as provides additional tools and services tailored to pastors and church leaders.

What You’ll Love About Us

• Great Company Culture. We want to help you grow and develop both professionally and personally.
• Work that Stays at Work. Genuine work/life balance matters here!
• Rest and Relaxation. 2 weeks paid time off, 2 flex days, 10 paid holidays, 1 week paid sick time, and flex-time.
• Health Benefits . Medical health insurance with a 30-day waiting enrollment period.
• Prepare for the Future. 401k Retirement plan with company match.
• Passion. We’ll help you start your own nonprofit or ministry at no cost.

What You’ll Do

We’re looking for a full-time Bilingual Bookkeeper to function as an accounting representative to serve churches and ministries. This role requires enthusiasm, a strong work ethic, and the ability to communicate well with customers and team members. If you are confident in your abilities to serve both customers and the business well, we want to talk with you.

As a Bilingual Bookkeeper at StartCHURCH you will:

• You must “clock in and out” through the Slack channel daily and accurately answer the questions provided in the workflow.
• You must utilize Clockify daily and account for your time worked on each account throughout the day using the appropriate tags.
• You must understand and be able to adhere to the bookkeeping workflow.
• You are responsible for updating admin console to the complete extent that is trained on and explained in the BK workflow.
• All Admin console account information must be maintained and updated as information is received (ie. Reminders list, BK contact information, root, month and term notes, Quickbooks, etc).
• You must be able to onboard a client and master the steps to engage a client in the service.
• You must demonstrate an understanding of accounting principles and apply all principles to generate factual and accurate reports to our clients.
• All full-time bookkeepers will maintain a workload of 30-40 clients or 160-170 BPH.
• You must be able to maintain that workload and manage deliverables. Bookkeepers who have additional responsibilities may have different capacity metrics.
• You must be able to submit renewal information accurately and on time.
• You must be able to generate the reports needed for each client on time and deliver them to the client.
• You are responsible for mitigating cancellations and bookkeeping service failures. More than two service failure cancellations in a 6 month period will result in a PIP.

Monthly Goals:

• 65% of all clients shall receive a report in the first 7 business days (these are clients assigned to you as a bookkeeper).
• 85% of all clients shall receive a report within 14 business days these are clients assigned to you as a bookkeeper).
  By the last day of the month, all clients should have received either a partial report or a completed report or should be in an ineligible status, approved by a Director.
• Reassignments or abnormal events may be evaluated on a case-by-case basis.
• All clients must receive a meaningful touch point monthly.
  They must be called biweekly if they have 3 or more months of ineligible or partial reports.
• All clients must be called every 60 days.
  If applicable, all report error rates should remain under 12% monthly.

What We’ll Love About You

• MUST live in Georgia, Florida, or Tennessee. Must read and write in Spanish.
• You must know how to answer the phone when we are supporting the care team.
• You must report all time off requests in the Slack channel and have all time off approved prior to taking the time.
• You are responsible for knowing your time off allowances and communicating adjustments as needed. HR is available to assist you with your time off balances.
• If you are going to be out, arrangements with the Directors should be made to ensure all work is delivered on time.
• All assigned work should be completed in a 40-hour work week. We do not work overtime unless approved before the time is taken. It can be approved on a needed basis.
• Meeting etiquette: Attendance is required. If over zoom, cameras on and engagement with the speaker and topics being discussed.
• Payroll must be submitted on time and accurately.
• You are responsible for maintaining your email inbox and replying to all emails and voicemails within 24 hours.
• You are responsible for communicating effectively with your clients to encourage a strong relationship and the ability to receive the information needed to complete reports.
• You must communicate with clients respectfully and represent our StartCHURCH culture.
• You must demonstrate your dependability through your attendance. You are reliable in working the hours you are scheduled.
• You must be able to follow through on work-related tasks and requests made by the team leaders, Directors, and VP.
• You are responsible for maintaining your email inbox and replying to all emails and voicemails within 24 hours.
• 65% of all clients shall receive a report in the first 7 business days (these are clients assigned to you as a bookkeeper).
• 85% of all clients shall receive a report within 14 business days these are clients assigned to you as a bookkeeper).
• By the last day of the month, all clients should have received either a partial report, a completed report, or should be in an ineligible status, approved by a Director.
• All clients must receive a meaningful touch point monthly.
• If they have 3 or more months of ineligible or partial reports, they must be called monthly.
• All clients must be called every 60 days.
• All renewals must be submitted on time and accurately.
• You must “clock in and out” through the Slack channel daily and accurately answer the questions provided in the workflow.
• You must utilize Clockify daily and account for your time worked on each account throughout the day using the appropriate tags.
• You are responsible for mitigating cancellations and bookkeeping service failures. More than two service failure cancellations in a 6 month period will result in a PIP.
• If applicable, all report error rates should remain under 12% on a monthly basis.
• Meeting etiquette: Attendance is required. If over zoom, cameras on, and engagement with the speaker and topics being discussed.
• Payroll must be submitted on time and accurately.

StartCHURCH provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at resumes@startchurch.com. StartCHURCH is an e-verify employer. EOE.

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