About the Role
We are looking for an individual with proven behavioral economics (BE) experience in the corporate or public sectors, strong client facing capabilities and commercial mindset to support our delivery of In Force Solutions and Core Growth Services to Life & Health (L&H) insurers in the Americas.
This is a client facing role which will be supported by Swiss Re's global BE community.
As part of this role you will be expected to:
• Work with insurers to deploy behaviorally informed solutions to improve business and customer outcomes.
• Collaborate with cross-functional teams working together to meet challenging business targets for delivering professionalized services to Swiss Re' existing and new corporate clients.
• Apply your BE knowledge to insurance specific behavioral pain points. Provide BE theory-informed expertise to insurers, designing, implementing, and tracking live field trials on insurers' communications with their customers including websites, scripts, letters and application forms.
• Embed BE within product design, wellness programs, data platforms and digital journeys.
• Independently build and manage a pipeline of client collaborations. Pitch, initiate and execute field trials project managing through to completion.
• Create strong collaborative relationships with internal stakeholders and colleagues to deliver the best possible service to the clients. Bring insights gained from BE experts in other regions to the Americas.
• Prepare and present BE materials in client meetings and at industry events, establishing a presence amongst the Americas L&H insurance community.
You will be a key thought partner and challenger for the development of Swiss Re's offerings for our reinsurance clients. Success in this role will be demonstrated through successful field trials which lead to improved insurance outcomes which create financial value for both Swiss Re, our clients and their policyholders
About the Team
In L&H we place great emphasis not only on what we do but how we do it. We are a diverse team and L&H community, with a fast-growing business and high expectations. This is an exciting opportunity to support a key part of our strategy by growing our solutions offering alongside reinsurance services within the Americas market.
About You
You are a dynamic, outcome driven individual with a can-do attitude with a real passion for making a difference. You can drive projects to completion, monitoring risks and identifying appropriate mitigation actions where necessary. You are not only familiar with, but excel at, working within a matrix structure, partnering with both local and global teams to draw out the best of both. You will work in close partnership with our Global BE team to deliver a 'one team' approach, while gaining familiarity with our regional solutions. You can work independently and make decisions in the face of complexity, conflicting pressures, and ambiguous circumstances.
You are:
- A commercially minded creative thinker, with proven ability to be able to translate ideas and data into practical, monetizable solutions and ideas
- Self-motivated, proactive and client focused
- A strong collaborator with excellent social skills (communication, persuasiveness, team orientation)
Job Requirements:
Experience:
• Graduate or post-graduate qualification involving behavioral science (BA/BSc in Behavioral science, Economics, Psychology) and hands-on knowledge and experience designing, implementing, and evaluating behavioral field trials in a non-academic setting.
• Professional experience (1-5 years) in client-facing roles in a commercial setting.
• Excellent communication (written and presentation), analytical and teamwork skills.
• Experience project managing research or other commercial projects, including prioritizing and time management of multiple tasks.
• Experience in one of the following areas is highly desirable: design thinking; graphic or UX design; building tech-based applications of behavioral science
• Confidence working with leading national and international experts both in academic and insurance settings.
• Happy to travel, mostly within North America
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