Job Description
Our busy Dermatology office in East Syracuse seeks an experienced Front Desk Supervisor to manage the front desk and office operations. This well-established practice provides a full range of services in Dermatology. We are looking for a Front Desk Supervisor to help provide excellent care to our patients.
Job Description
- Oversee daily operations of the front office
- Supervise front desk staff
- Oversees patient billing & collections
- Manage and coordinate the scheduling of front staff for the entire practice, train front staff, be the contact person for call outs, get/provide coverage for call outs.
- Manage the daily operations of the Syracuse office, including patient scheduling/registration, medical records, data entry, cash posting, daily bank deposit activity, office maintenance and computer systems.
- Ensure practice is providing the appropriate level of patient service including the resolution of patient concerns/issues.
- Manage, implement and maintain office policies and procedures.
- Oversee compliance related activity.
- Provide additional administrative support to the practitioner through the completion of assigned tasks.
- Must be able to fill in for MA's for Syracuse office only
Qualifications
- Exceptional customer (patient) service skills.
- Thorough knowledge of HIPAA, OSHA, and other relevant medical practice regulations
- Strong computer skills with an intermediate level of proficiency in MS Word and Excel.
- Ability to multi-task
- Excellent organizational skills
- Ability to manage staff and maintain a positive work environment
Additional Information
Job Type:
Experience:
- At least 2 years of experience in medical office managment (Dermatology experience preferred).
- At least 2 years of experience as a Front Desk Receptionist.
- Experience with medical software systems (EMR).
Education:
- High school diploma or equivalent
Salary
- Pay Starts at 50k and increases with experience
Job Tags
Full time, Monday to Friday,