Assistant Supervisor Job at Reflections Dermatology, East Syracuse, NY

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  • Reflections Dermatology
  • East Syracuse, NY

Job Description



Our busy Dermatology office in East Syracuse seeks an experienced Front Desk Supervisor to manage the front desk and office operations. This well-established practice provides a full range of services in Dermatology. We are looking for a Front Desk Supervisor to help provide excellent care to our patients.

Job Description

  • Oversee daily operations of the front office
  • Supervise front desk staff
  • Oversees patient billing & collections
  • ‪Manage and coordinate the scheduling of front staff for the entire practice, train front staff, be the contact person for call outs, get/provide coverage for call outs.
  • Manage the daily operations of the Syracuse office, including patient scheduling/registration, medical records, data entry, cash posting, daily bank deposit activity, office maintenance and computer systems.
  • Ensure practice is providing the appropriate level of patient service including the resolution of patient concerns/issues.
  • Manage, implement and maintain office policies and procedures.
  • Oversee compliance related activity.
  • Provide additional administrative support to the practitioner through the completion of assigned tasks.
  • Must be able to fill in for MA's for Syracuse office only

Qualifications

  • Exceptional customer (patient) service skills.
  • Thorough knowledge of HIPAA, OSHA, and other relevant medical practice regulations
  • Strong computer skills with an intermediate level of proficiency in MS Word and Excel.
  • Ability to multi-task
  • Excellent organizational skills
  • Ability to manage staff and maintain a positive work environment

 

Additional Information



Job Type:

  • Full-time
  • Monday- Friday 

 

Experience:

  • At least 2 years of experience in medical office managment (Dermatology experience preferred).
  • At least 2 years of experience as a Front Desk Receptionist.
  • Experience with medical software systems (EMR).

 

Education:

  • High school diploma or equivalent

Salary 

  • Pay Starts at 50k and increases with experience

 

Job Tags

Full time, Monday to Friday,

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