Job Description

We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to the hotel's budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you! Responsibilities:

• Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support
• Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed
• Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service
• Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability
• Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations

Qualifications:

• You must have previous experience in a manager role overseeing a team, preferably in a hospitality role
• 3+ years of experience working in a hotel or the hospitality industry required
• Have superb communication skills, organizational skills, and problem-solving skills
• This role requires a strong emphasis on putting the guest first and providing exceptional customer service
• You must have a high school diploma or GED; bachelor’s degree in hospitality management, or a related field

About Company: Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

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