Job Description

We're searching for an experienced assistant general manager to help our general manager plan and oversee the resorts day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you! Responsibilities:

• Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met
• Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
• Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations
• Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable
• Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas

Qualifications:

• Showcase exceptional organizational, communication, and problem-solving skills
• Must have at least 3 or more years of experience in the hospitality field
• This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree
• This role requires a strong emphasis on putting the guest first and providing exceptional customer service
• You must have previous experience in a manager role overseeing a team, preferably in a hospitality role

About Company: The Four Seasons Island Resort and its amenities include a delightful 9-hole golf course, salon and spa, indoor saltwater swimming pool, tennis court, and much more. Tucked into the north woods of Wisconsin, the Four Seasons Island Resort is located on the 100-acre Miscauno Island in the Menominee River, which divides Wisconsin and the Upper Peninsula of Michigan.

Job Tags

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